Hop2Reviews 342

I had to contact Hop2 because my flight schedule had changed. Tara was very helpful in getting my flights changes to accommodate me. Thank you Tara for all you help.

They changed the price on me hours after I entered my credit card information and never purchased my ticket. Customer service was rude. This place is a fraud and you will lose money purchasing through them. They also scammed my son on his purchase of extra luggage and he had to pay for his second bag again when we got the the ticket counter.

Hop2 has by far one of the best customer services of any travel agency I have come across in recent times. I highly appreciate the efforts from the customer service representative Mr. Denzel to ensure customer satisfaction.It has been my first purchase from Hop2 but I can assure you that you have won my trust and I'll continue booking tickets with you guys purely for the assurance of an awesome customer service.

Immediate notification of involuntary trip changes and a quick solution to prevent any interruption in my travel plans. I appreciate that.

Great attitude and great service. Tina took personal interest in my booking. Very impressed with her service as well as her courtesy. I was pleasantly IMPRESSED and definitely recommend to anyone.

Talked to a lady called tara!
She promptly attended to the matter and changed my moms ticket within few hours. I highly recommend this company!

My agent Mr. Denzel was very helpful with the problem that occurred after I booked the ticket. Corrected the date of birth for my mom and helped us get the seats we preferred. From now on I will book only with them. Thank you hop2

Simply excellent service from the agent I worked with, he was very helpful, Really gave us his time and dedication to help my relatives and family to purchase the best deals we could get. Thank you very much.

It was a great experience, their employee was very helpful and had knowledge of the different rates. Overall the booking procedure didn't take very long, I was impressed and will use them again.

So far so good. It's not so easy to find a perfect ticket and great customer support, I am lucky to find Denzel G. Who is fast responding my many questions and was very patient.

Booked two tickets for myself and my kid for an amazing price, had some emergency few days ago, and guess what? They are following up and doing their best to help and get my refund from the airline. What else can I ask for? Lol =)

Booked 2 tickets to Bali. Received the confirmation right away and pricing was same as displayed on site. No issues at all with flights.

I have talked with several representatives re a name change for our upcoming trip. Everyone has been courteous and helpful. Thank you for such great service!

Definitely will deal with them in the future. Liked the way I was treated, great attitude & receptivity!

I had flight changes and they were very helpful by sending all the other flight options that would fit best what I needed. It was very much appreciated!

Had an involuntary cancellation from the airline, but Tara handled everything quickly and efficiently! Top notch!

I booked a ticket with Hop2 for my daughter, their representative Denzel G was very attentive to each details and provided great customer service. Never heard about Hop2 before, from now on its my favourite agency.!