Hop2Reviews 340

Flint at Hop2 was excellent in helping me cancel and rebook a flight that I entered for the wrong date. I would most definitely feel confident using Hop2 I. The future for travel needs.

British Airways cancelled a flight and I was freaking out because they didn't have any answers for me. HOP2 was always available via chat and resolved/re-booked the missing leg of my reservation within 24-hours. Very happy with their communication throughout, it put me at ease.

Our flight was canceled and they were very helpful getting 5 of us all on the same flight with a great schedule. So far I have been very impressed with their communication!

We booked tickets online and somehow go one of the birthday days incorrect... this was unnoticed for several hours. I went online and was quickly connected to an online chat agent, they asked for our confirmation number, individuals name and DON. Within 2mins crisis was averted! Flint was very polite and helpful. THANK YOU!

Mary M of HOP2 Customer Service contacted me about a flight change and asked if was satisfactory. I wrote back and said it would not work as it would cause all four of us to miss work. Mary immediately found a better flight for all four of us that saved us from having to miss work the next day.

Extremely helpful solved my issue straight away I would highly recommend their service.
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Worked with 2 customer service rep, 2 days apart for 2 separate flight reservations, and both were very prompt and helpful. Excellent service! Thank you!

I had misspelling in the name during booking an airline ticket and I chatted with a representative on the live feed, She was very responsive and helpful and quickly corrected my error and she was really helpful and nice to deal with. It was a very good experience.

I did everything wrong with the booking of 3 tickets to Spain... Flint talked me thru each error and helped me correct it. GREAT and very patient customer service! I will definitely use them again for international travel.
Lisa Reese
Lincolnton, Georgia

There were technical difficulties with the Hop2 site and 3rd party site to make my purchase so I chatted the representative on the live feed, and she not only helped me book my perfect trip but she really helpful and nice to deal with. Thank you Savannah!

Mia saved my trip overseas with very courteous and prompt help. Despite a error on my end she was able to find a great resolution to the issue, thank you Mia!

Very friendly service that is direct and to the point! Very nice and convenient when trying to plan or change booking information.
Would definitely recommend, especially Mia!

Not everybody at Hop2 is as good as Mia B. Is. I first called another agent who could not make seat reservations or take the mileage card info. I was told that I had to call the airline. When I called back, everything seemed easy for Mia. Hope the flight will be as good as her service.

Sia, the consultant was very helpful and answered all my queries. Awesome website! Searched flights to Europe and gave me the cheapest and the best option. Cancellation is no problem too. Good customer service.

It has been two times I am contacting your help support and the agents provide very swift help. It was very quick and helpful.

I recently had an issue regarding my trip to Europe. One of my flights was dropped due to insufficient time between connections. Hop2 solved my issue in less than a week. I was barely ever put on hold and the staff was kind and understanding. I am very satisfied with the customer service provided by Hop2 and recommend their services to all travelers.

I say as of now! Because I am waiting for flight to be finalized. Everything else went smooth. Just wanted to bu insurance on my flight, but I guess since its a non-fundable flight it doesn't matter haha!

Sia answered all my question (and I had a lot of them), addressed the problem with my booking and issued my ticket right away. I really appreciated her care. Now I am at ease.