The Honey Baked Ham

Chula Vista store. Omg! Terrible service, I asked to buy one half pint of baked beans they say? They're not allowed to sell half a pint they do have a pint, that's terrible And the store looks, nasty I will never buy a sandwich again they never have nothing.

I purchased a ham for the holidays and had HORRENDOUS service. I said something to the girl that I was going to have to complain to management. Her response was and this is almost the exact wording... "I don't care as I am seasonal help." So I emailed the corporate headquarters and never received a response back. So therefore, they have lost me as a customer and I will NEVER give them another penny of my hard earned money. By this time of the year, I would have already spent hundreds of dollars with them and since the incident I have not purchased another item. Yes, the ham tastes good but it is beyond overpriced anyways so I will save myself a lot of money every year.

Purchased ham for Easter. It was a splurge but we spent the $55 for a quarter ham to have a nice meal. I was so surprised and disappointed when I opened it on Easter and it was burned BLACK. We tried to eat it because we had nothing else, but the whole thing tasted like burned sugar.

I called the store the next day and they told us to bring it in and "it would be very helpful to bring the receipt." I assumed that a company that charges that much would stand by their product. I looked everywhere and could not find the receipt. I even dug through a garbage to find it. We brought it in as soon as we could as we were traveling.

The manager was unapologetic and refused to make it right. She didn't care that our meal was ruined. She refused to issue any refund even though she could clearly see the price we paid on the label and she could clearly see how terribly burned it was. The most she offered was a $25 gift card, less than half the value of what we purchased. And who would want another burned ham anyway?

Who would ever think to hold on to a receipt for a ham? Terrible, terrible experience. I will never buy anything from this store again.

I have enjoyed Honey Baked Hams for several years. It seems that the quality of the hams has been spiraling downward quickly. I purchased a ham for Easter. My mistake was not looking at it before I exited the store. I was expecting to have a moist, delicious Hiney Baked ham for my guests. Unfortunately, when I placed the ham on the serving platter (everyone wanted cold ham slices so it never even made it to my oven for warming) the ham was obviously burned. The outside of the ham was black to a depth of about 1/2 inch. The inside of the ham was brown, hard and crumbling. It was entirely inedible. So none of my guests got the expected Easter ham. Very, very disappointed.

The food was very good and the service was fantastic, the lady Norma was very friendly and helpful. 9029 Research Boulevard is good

I went to the store located in Villa Park Illinois. The food was excellent and easy to prepare. Everyone loved it! My cashier Tracy was very helpful and a great lady. She helped me out to my car with a full ham and turkey meal with all the sides. Everything was excellent and easy to heat up. Thank you so much for making my Easter easier for me so I could spend more time with the kids and grandkids!

I have bought a HBHam from the same location since 1994. When I arrived to get one today I was told the were "no hams available for walk in customers". I asked if I could make an online order and pick it up and was told no. I guess they don't really want to sell their over priced hams. Good thing the ones at Wegman's are of the price and just as tasty. Never buying from Honey Baked again.

Your business sucks! I ordered a ham that was promised to be delivered for Easter and you LOST MY ORDER! Not only did you lose my order, you had no intention of notifying me of the fact, giving me time to figure out another meal item to serve. I guess it's a good thing I called you only to be told MY ORDER WAS LOST. Your agent blamed UPS for losing the package, After further investigation, UPS never received the package from you idiots, so not only are you incompetent, your phone agents are LIARS. I won't use your sorry-$#*! fraudulent company again. I hope you're happy you've failed a customer that has bought your products for over 40 years. Enjoy your Easter weekend knowing you screwed over our family meal. I'm pissed off beyond belief at your utter failure.

Years ago, we enjoyed it every year, but then the quality went down and one year we got a horrible ham. Since then, we've only had it a couple times and it was good. This year, we received a gift certificate for a 7 lb. ham and I ordered it online. Unfortunately, the hams were 9 to 10 pounds, so we had to pay a little extra, but we also received a $5.00 discount for picking it up the next day. The ham was $81.00 and the gift certificate $64.00 off of that, we so saved $69.00 on an $81.00 ham. It was delicious and we've enjoyed it for an entire week now. Once the ham is gone, we'll have the ham bone for stock.

The ham was really good, but I'm bound to say that $81.00 for a ham is an outrageous price, even with the price increases in ham the past few years and the current inflationary spike we can thank our political and financial masters in Washington DC for.

Overall: Good Ham, Super High Price... and glad we got a gift certificate for it.

My ham came with no honey glaze on top. When I contacted the Company, they gave me a $20 E card that won't even buy anything out of their catalog. Besides that, they have a $16.95 shipping charge that takes almost all of the credit. I'm not happy with their customer service.

We purchased a ham on Dec 24th at the Eustis location. Usually the ham from this company is the star of the show. Well in our case we followed the instructions and at the time of serving the ham opened it up and the ham had a bad smell and when I went to touch it there was a slimy coating to it. I tried to take off some pieces to hopefully get to a better piece but it was the same throughout. Because the ham was not fit for my family to eat we ate all the sides and had no meat for my Christmas gathering. I contacted the Eustis location on Monday the first day that they were opened since the holiday and the regular employees could not do anythung without the approval of the owner. I called in the morning on Monday and the employee stated that she would contact the owner and get back with me. The afternoon came around and no call back. I called in again and another employee answered the phone and she had not heard anything back from the owner either. So at that time she texted him and got a responce back. This is the resolution that they think was suitable for all that we had been through. Bring in the receipt and the ham and it will be replaced or refunded. Now you would think that a company that charges so much for a ham that is usually excellent would do everything in thier power to make sure they get my good word after our horrible experience, to friends and family but this owner just does not care! I will be getting my money back, returning their slimmy ham and I will be telling everone that will listen about my horibble experience with their product and the way the OWNER just did not care!

My own body rejected this so-called turkey. The only part that we could try to stomach was the part that is sugar coated, most likely because the sugar covered up the bad taste. It tasted like it was meat gone bad. Unfortunately we purchased two back at thanksgiving and put one in the freezer for Christmas. So sad how dishonest these companies have become during the so=called pandemic. NEVER AGAIN!

Pick up a ham at Publix and put it in the oven with some brown sugar topping and it will be better than the ridiculously expensive Honey Baked Ham. Years ago we used to get Heavenly Ham, which is now out of business, and they were better!

I have been purchasing a ham every year for New Year's Eve. Never been so disappointed. This ham was so fatty. Wasn't worth 75.00. Not sure I will get one again

Website stated open 6:30a on Christmas Eve. Arrived by 7 and was elated to see empty parking lot. However, was met at the door by rude employee who informed me that unless I had a "reservation" they would not sell me anything. Really? I consider their products mediocre at best, but family wanted it. And to turn away customers in this fashion? The least they could've done was let longtime customers know about this restriction. If it's a supply problem, we've all dealt with that. But antagonistic and rude to boot? I'll shop elsewhere from now on!

We recently got a ham from Honey Baked for Thanksgiving 21' and it was pitiful. It was full of fat, they wouldn't let us look at it first and it costed $85.00. Against my better judgment, we just went and got another one for Christmas, hoping it would be better. Same as before. I guess at the end of the day, they still got my hard earned money. Never again.

Honey Baked Hams are delicious. However, NEVER NEVER NEVER order one online for a special occasion. I ordered a full dinner for Christmas and UPS was able to deliver the sides but the company Honey Baked shipped the ham with [on track] was unable to deliver due to "bad weather." It was a gorgeous day at my address and surrounding environs. This was just an excuse and ruined the holiday for us. DON'T ORDER FROM THIS COMPANY EVER!

We received a Honey Baked brisket and had to throw over one third of it away. All fat. The HBH representative said that was normal. Beware. You will pay $85 for very little meat and a lot of fat.