The Honey Baked Ham

Over rated. I could have bought 70 lbs of ham for the price I paid for a 4.5lb. Never again. Just made someone else rich! :(

Ordered a full ham and sides for a Christmas Eve family dinner. It did not show up. Company did not call to inform they messed up and lost the ham. Refused to provide a full refund. I have no need for a $60 side without the ham. Company charged full amount for side and shipping. Customer service was rude and terrible. Will never use this company again.

I hate to say it but Honey Baked Hams are a waste of money.

Very expensive and by the time I get 1/2 way thru it….its nothing but hard meat and fat.

I don't expect a ham to be spiral sliced 100% of the way but over the years past, the slicing only makes it about 1/2 way. The glaze comes off in chunks and is only good to eat like candy by itself.

We end up throwing 1/2 of the ham in the trash along with a 3 pound useless bone.

Since Corp took over and ran out the neighborhood owners, I won't ever go there again. The cheesy potatoes, now replaced with a frozen version was disgusting. Potato's cooked in a milky water with a sprinkle of cheese in the center. The ham was semi frozen, even though I purchase it "Fresh" at their store.
With the clubs now offering fresh sides at a fraction of the cost and selling spiral cut hams with the same glaze, I think Honey Baked will be out of business soon!

I bought gift cards from raise.com in order to treat my family to a honey baked ham. When ordering on the website, they removed the company coupon saying you can't use discounted gift cards and a coupon. This should be illegal. Someone paid full price for the gift card…and honey baked is getting the full gift card value. There's no reason to cheat people out of a discount. This is just flat out greed. I will never purchase from them again. So honeybaked if you can't do the math, cheating me out of $51 one year will cost you business for decades…and I will tell as many people as I can.

We bought a honey bake ham for Thanksgiving and it was the worst we have ever bought. We will buy from Publix for 1/3 the price of honey bake ham.

Here it is Thanksgiving Day and I have NO food. I ordered a week ago and never received my order. I will NEVER use this service again and recommend everyone else do the same.

More than a month ago, I ordered the largest size ham for Thanksgiving (tomorrow). I called customer service a few days ago to confirm my order. I was assured the ham would be delivered today. Using the tracking number, I checked on it late this afternoon and was shocked to find it hasn't shipped! I called customer service, and horrible service! I was told it might be delivered Friday, but Thanksgiving with more than 20 in our group is tomorrow, not Friday! If you need a ham for a holiday meal, don't count on it! I will never use this company again!

I ordered Yam souffle and when I went to pick it up I was told they were out. I said, but I ordered and you charged my card. They asked if I would like a substitute and I said no, that I would have ordered something else if I didn't want the yam souffle. She then said that they have no idea how many of any product will be sold, that they do not set aside online orders. It appears that this is a first come first serve. Kinda like the Seinfeld episode about reserving a rental car. "You know how to take the reservation but cannot hold the reservation." Learn something every day, won't use Honey Baked Ham any more.

I opened up a box of broccoli casserole and found that it was almost halfway filled. It's missing half of the ingredients
But they sure got what they charge for it.
This will be the last year I will ever purchased from them.

Went to the physical location in Northridge to ask questions about heating, sides, etc.

Reserved a ham and 4 sides for TGiving on 11/8/23 but was told I could not prepay for the order except online. Went online, couldn't find my order and called the main number and was told I had to use the Northridge store website to pay. Went to the Northridge site and again had difficulty finding where to pay, even with my two confirmation numbers. Called the store, was told I could not prepay online after all, that I could pay when I picked up the order at the store, despite being told at the store that they didn't take payments at the store (I spoke to a woman who was probably a recent hire.) Ridiculous procedures, I will happily find a ham at a nearby store. Too bad, as this was $150 order and we have frequent parties of 40 or more.

What ever happened to the ham salad? Dry and tasteless! And the ham, dry as a bone. Hardly any topping. $114 and threw it in the garbage. Never going back! I had to pick 1 star but it really deserves no star.

I had been going to HBH for several years, since it's around the corner from our home. We used to love the sandwiches for lunch on Saturdays. Could never go on Sundays because they are closed. I used to look forward to the Ham Classic sandwich. I always ordered mine without mayo, Cheddar instead of Swiss cheese.
I have noticed the quality of the ham has been going downhill more and more.Can barely even chew it anymore.
A few weeks ago, we went for a BOGO deal. Ordered the Ham Classic, same as always. My husband ordered the Tavern Club. We brought the sandwiches home to eat outdoors. Mine had no honey mustard. Dried up, tough ham. Very stale croissant. My husband's had no cheese, no honey mustard. The bread was very stale. The turkey tasted lousy.
The manager came out from the back to ask if we could give a good review to the new girl at the register. Heck no! You have to earn and deserve a good review.
After reading some of the reviews here, I don't ever want to buy food from HBH again! I'm afraid to.

If you like ice cold ham salad made the day before on a sandwich, then HBH Tallahassee is the place for you. Won't go back.

Hello i place an order for a luncheon the assorted box sandwiches. I entered instruction for how many of each sandwich i wanted. When i received the order it wasn't correct. I call ez cater who call Honey Baked ham. I was told they didn't see the instruction and it wasn't in the correct place. We spent $350.00 and i couldn't get i apology for the mistake. If i wanted a correction it was going to cost another almost a hundred dollars.
I was very disappointed and we won't order from them again. The customer didn't matter in this case.
Your ezCater order #H801HY from Honey Baked Ham on 04/20/2023 has been placed.

Disappointed Dee

My wife and I are life long customers. My wife who is a paraplegic looks forward to eating your ham at least twice per year. This year instead of going to the store to pick up the ham, I ordered online to receive 4.5 lb ham instead of a 8 or 9 lb and they sent me few extra sides I didn't order…why couldn't they call me or reduce the cost of my order? My wife is in a hospital bed which I am trying to maintain on social security income and working part time at Dollar General. I called your customer service number 3 times today and was hung up each time. I texted but no response back

I purchased over $200 of food for Christmas and Super Bowl. I was sick for 2 weeks after Christmas and again after the Super Bowl. We had the brisket for Super Bowl. It smelled funny. I thought it was the BBQ sauce. We could not eat it. It was spoiled. No wonder it was half price. I'm glad I saved some for testing. I also saved the wrapping. Should I send it to the FDA?

I called their customer service number and was treated extremely rudely. After about an hour on the phone, I was told to call another number. That number was not in service. When I call back, I was asked the same questions again, another hour or so on the phone & told to call one of two numbers. One was disconnected.

I called the second number I was told they had me in the system and someone would call me back. That was 3 weeks ago and no call. I was on these calls over 3 hours. I was sick for over 2 ½ weeks. I was on the phone for over 3 hours. No calls nothing.

I have been buying there hams for about 20 years & lately I've noticed the quality has been going downhill. My next ham is coming from Costco. NOT Honey Baked.