HomeChefReviews 113

I was happy for two weeks... don't have to go to groceries for midpart of the week. Food was okay, cooking instructions simple to follow. On the third week, HomeChef emailed saying: product glitch and delivery went out one day late. By the end of the week, I still have not received anything. Check the FedEx tracking number provided in my email that notified me of the late delivery. FedEx returned a note "pending delivery?" My credit card was charged the previous Friday for this delivery. I have the following weeks delivery until I hear from them. I did and the attitude was a joke, "Sorry, your order was not delivered (they forgot an email was sent out notifying me that my shipment went out a day late) and we see you have paused the service. You can unpause the service later" I am a big joke to them I guess. I'll try Blue Apron!

Home Chef offers special plans and promotions for customers placing their first orders. For example, a $30 discount off a first order is applicable with the Home Chef promo voucher.
Home Chef requires customers to sign up for the meal kits services. You start by choosing from 11 organic, fresh recipe options including vegetarian, pork, fish, steak, or chicken.

Recipes change on a weekly basis, and customers will be sent freshly farmed pre-portioned ingredients to create home-cooked meals.

These meals are delivered directly to your door in secure, insulated boxes with ice packets.

Home Chef makes it easy to create mouth-watering meals in double-quick time.

For more meal kits reviews https://www.themealkitreview.com

I am an empty nester, middle age woman who has always cooked with fresh ingredients and from scratch. Since I have become single and an empty nester, I have found it was more tedious to cook this way for just myself. When I purchase all the ingredients for dishes it is more than I can consume and half would end up in the garbage. I ended up eating simple foods and visiting the deli too much. Whoever thought of this is a genius! I am now cooking foods that I enjoy and there is no waste. The produce is so fresh and I get the satisfaction of cooking meals from scratch and enjoying good, wholesome food again. Thank You!

I have been ordering 3 meals a week for several months now. All orders arrived on time, never any billing problems and 8 out of 10 meals are good. There were only two times that they got an order wrong or less than desirable but I got immediate handling from customer service.

HOWEVER I got to thinking about the food and especially the meats. I thought I was being supplied with hormone and antibiotic free meats. But after scouring the website I couldnt find this claim anywhere. So I emailed customer service and discovered that their meats are not clean. They have been sending meats filled with hormones and antibiotics.

This is a big deal breaker with me and I sent an email saying so. They cancelled my account within about 1 minute of me sending the email.

And so it goes... if you want to eat clean, Home Chef should not be your choice.

After receiving a shipment from Home Chef I decided to cancel my account for the following week. I learned you have to "Pause" your account. I went to my account and pressed "Pause" and then left the website. Unfortunately, I have now learned that the account was never paused and I will get a shipment tomorrow (Tues) at full price. I tried to explain the misunderstanding to "Evita" at Home Chef and she said she couldn't help me, and the system wouldn't allow her to cancel my order or even get a discount. She said her system wouldn't even allow her to pass my complaint on to her manager. She sweetly said she could do nothing. This seems like a racket--the website is at least confusing if not deceitful, and there was no effort to resolve this problem.

I've been try to get an order from this service for a month. They keep confirming my order and then not sending the meal.

Food is okay but if you ever have an issue, expect to be out of pocket with absolutely no customer service. I skipped a few weeks in advance but apparently one week did not go through their system properly. I only found this out after seeing a $139 charge on my account. I contacted customer service who basically told me it was my fault and they will not give me a full refund. So, I'm out of pocket and the world is wasting food!

I've tried almost every meal service out there, and this one is the WORST. I received terrible customer service when I had an issue with an order, received no notification of the order until it showed up on my credit card, spoke to 3 different rude and unhelpful customer service agents, and was told the supervisors were "in a meeting." Trust me, there are many more services out there with great products, communication, and excellent customer service. STAY AWAY from this one.

I thought having meal selections at my fingertips would make life easier when I returned home from work. No shopping - ah, wonderful! I took a look at the site and was given the impression I could choose the meals. I expected I would be able to look at what the offerings are. Before they allow you to choose your meals, i. E., see what you are buying, you have to select the number of people and then PAY. WHAT? I can think of no other place on the web where you have to pay before you see what you are paying for. I did not complete the registration because of this. After reading some of the reviews, I'm so glad I didn't.

I have a busy lifestyle and a job that has me in the car 50,000 miles per year. Squeezing in time for shopping and meal prep is challenging. I've started to use meal delivery services to ensure we always have a healthy meal ready even when I'm too tired or busy to go grocery shopping. Although the meals seem expensive compared to doing your own shopping, my grocery expense (including the meal deliver cost) has gone down dramatically. Maybe because of less impulse buys?

Meals have been about 80% awesome, 20% blech. I'm getting better at determining which meal is likely to taste good.

Home Chef has rarely sent out the wrong ingredients, or missing ingredients. Produce is almost always fresh, meat has been amazingly high quality.

Meals are usually very filling and the nutrition profiles of most of them are excellent for folks who are nutrition-conscious. High protein, lower in carbs, etc.

To my surprise that I received an order today even though I canceled the account. I emailed customer service and they stopped answer me after three responses. I called them and they were useless. I told them why I received an order when I already canceled the account. They were rude and gave no refund. It is also very expensive. $40 for 4 servings that is not enough to feed two people. My not order box cost me $109 for 3 items that is only good for dinner for 3 people. This is my first time using them after I saw it on Groupon. The ice was melted when I opened it. It is your greatest lost if you try it. Never never try again.

My wife of fifty some odd years and several even years was an excellent cook before illness and the treatment thereof destroyed parts of her mind.

She can still tell jokes you will get three hours later but some things escape her and following directions is one. Cooking is another.

As expected, when I suggested a meal delivery service I expected an argument, I did it anyway.

The box came. She looked at it like I had invited a beautiful redhead (she was a beautiful redhead) into the house.

She examined and delivered very thoughtful if scathing comments on each part of the delivery. Maybe I've made a mistake.

I showed her the menus and asked to be her cook as she would be the chef to bring these meals to life.

She agreed, reluctantly.

I brought out the pots and pans I cleaned and chopped, I asked if this was right, I did it again 'till it was right. I controlled the heat she the time.

By the time we plated I was home free, she knew it was her meal, they just supplied the ingredients I supplied the grunt work. She was the chef.

It tasted wonderful as has the several meals we have had since.

Thank you HomeChef you"ve given me much more than dinner.