HomeChefReviews 113

"Home Chef" is incredible and I love their recipes. However, I have noticed recently, that the produce and meat are not as good as they used to be. I received chicken breasts last month that I had to discard immediately upon arrival due to their lack of freshness, but then they delivered to me better one!

Honestly, the food isn't bad.

What I have a major problem with is that I waited for DAYS after the scheduled delivery date to receive my box. This happened on multiple occasions. Needless to say, I was expecting a timely delivery and when my meals never showed, I was stuck without anything to cook for dinner.

On top of that, when my last box eventually DID show up, everything inside it was warm, including the ice packs. I opened the box as soon as it was delivered, so it's not like it was sitting for a long period of time. I had to throw the entire thing out!

I would NOT recommend Home Chef... unless you enjoy late deliveries and room temperature, raw chicken.

I tried 2 of the Home Chef Heat and Eat meals, both had the same weird taste. The first meal was the beef stroganoff with egg noodles which had a really bad after taste. The second meal was the homestyle meatloaf and red skin mashed potatoes. The meatloaf was delicious but the potatoes had the same funky after taste as the beef stroganoff. Not sure how fresh these meals are or what is making them taste so funny. I won't be purchasing them again.

Home Chef has been exceptional. The food has been excellent in taste, and has a good selection of menu options. Too date, the package comes when it is supposed to. The cooking instructions are clear and easy to follow. They provide a binder for all the recipes that you will want to keep... which is all of them. Very happy I found Home Chef.

I often order delivery. It saves my time. I work as a freelancer and there is no need to go outside to eat. I am satisfied with this meal delivery. Fast and tasty!

When people sign up for these type of services you expect at least reliability meaning you will get the food on time. That's why I don't buy groceries, I expect the box. This is the second service I go thru and maybe the last, where the boxes don't arrive! I'm sick and tired of the COVID excuse too. If they can't de; over on time or at least let their customers know in advanced so they can get groceries, then do someth9ng else!
I got the " your box is late" for the third time, and it never got here. I suspended my account, waiting for my refund. Food is great, but again with an unreliable service, who cares how good the food taste..

This company is a dream of bachelor like me. They don't make to wait long time for the delivery and all the meals are fresh and still warm when delivered. Thanks for the good service.

My husband and I HAD been using Home Chef for a year, but just cancelled our service. The service started off great even when the recipes started getting remarkably similar and the vegetable side was too often squash. Over the last few months, I found myself contacting them at least once or twice a month with issues that they don't seem to care about. Due to the lack of care when packing our box, too often was there a puncture or tear in a package of meat causing blood or goo to get all over everything. Sometimes we paid for a fancier meat like filet mignon and didn't get it. Other times, vegetables were soft, wilted, and the issue that caused the cancellation was that we received a garlic clove that had mold growing on it! The quality of ingredients has gone completely down hill and it's no longer acceptable considering this isn't a cheap service. If you had asked me a year ago if I recommend, I would have said yes, but now, heck no! Do not waste your hard-earned money for inedible ingredients and poor customer service.

We received a great promo and used this service for a while. We loved almost all of the recipes and the quality of the ingredients were almost always excellent. We loved how they separated each meal into its own bag to make it easy (some meal kits have just thrown everything in a box!).

We have tried 6 different meal kits and this was our favorite. What I really appreciated was the great customer service and they really seemed like they cared (which is rare!). It was common to miss an ingredient but they always made it right.

Two Downsides:
-Full price option is very expensive
-Some of the portions are very small

Overall, if we can find a good discount, we are happy to have HomeChef!

My husband and I have been getting Home Chef for several years. (I think 141 meals to be exact!) We typically alternate with Hello Fresh and Freshly when we don't like the weekly suggestions. Sadly, I think we may be quitting Home Chef for good because of delivery issues. FedEX is horrible. We have gotten two deliveries this year a day late, so we've had to throw them out. One time, FedEx left us a note saying we had to go to their facility to pick up the box because it required a signature... NOT! Until they switch carriers, we are off Home Chef. Our box was mailed out Monday - and it's Thursday morning and we are just getting it. Thus, it won't be properly refrigerated until 5pm tonight - and likely the chicken will be on its way to spoiled.

I signed up a couple of weeks ago. However, within minutes, after checking the menu, I realized the menu would not work for us. I followed the instructions online to cancel the subscription immediately. It said my subscription was paused. I received an email confirming the cancellation. I did not know that the first order was already processing. In order to cancel that order, today the customer service rep said I should have called customer service. No where did it say to do that. This morning I received an email that I was getting a shipment. Before I could even call, the order was at my door! When I spoke to Alex in customer service, he said there is nothing they can do. I am stuck with an order, most of which we will not eat! What a way to run a company!

We thought we would try Home Chef as a change from Hello Fresh. The first week was great. Our box showed up on time (late and delayed deliveries were an issue with Hello Fresh), and we were inpressed with the packaging and freshness of the produce. My wife also liked the fact that the meals seemed less timely to prepare. But after being with them for the past 3 months, tonight our box was delayed for the 3rd time in 4 weeks.

You use a meal service like this to help simplify your evening meal planning. But when you're counting on it to be there, and they don't show up, it's no longer a convenience. It's a burden. It leaves you scrambling trying to puit something together, which adds to the stress of the day. And we're paying for this aggravation!

So we have made the decision to go back to Hello Fresh. There are a couple of other reasons for that decision though. The meals from Hello Fresh may take a longer to prepare, but it is worth it! The favor profiles at Hello Fresh are much better, plus the portions are little larger. There has been more than one night that I was still hunger; that didn't happen with Hello Fresh. Also, when our box was delayed tonight, I thought I would give them a call to see if we were going to be getting it. Guess what? They have no after hours phone support! Hello Fresh does. All in all, they both have a few issues but Hello Fresh is is better the Home Chef by a fairly wide margin.

So with all of that being said, it's good bye to Home Chef and Hello to Hello Fresh again.