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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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This site sucks! You have to answer many questions then it land on a page with no results!
Just looking for a landscaper, and HomeAdvisor CANNOT FIND ME ONE!
Great Job HomeADVISOR.
Home advisor is a fine resource. It helped me find lawn service after moving to a neighborhood with which I am unfamiliar.
Introduced a good, capable professional. He came on time, finished the project within the time frame he quoted. Cleaned up after himself.
Got multiple vendors to quote job
All were reputable and customer friendly
Customer service was fast in responding and courteous. They followed up on project and offered several service chooses. Had several calls from companies.
Our experience was excellent. I would us HomeAdvisor again.
Ayman worked quickly and efficiently and Sam gave me a low price, then added on small increments as the jobs increased, but the overall price was lower that most exterior painters charge. It only took 6 hours to do the work and the clean up and gate latch was repaired and the brick work was repaired. The wood was caulked where damaged and painted over. For the amount of $1800, it was a good job!
\Buisinesses I had not expressed an interest in hiring somehow ended up calling my number about the job. I did not appreciate this.
Clean out 9 hvac ducts in residence. Arrived on time, professional, respectful of property, good work.
It was very easy and very good, Down South was here right when they said they would be. They did a great job.
Home advisor was important in my decision. And they made searching easy.
If it hadn't been for HomeAdvisor, I don't know where I would have started in my search for a reputable contractor to do my kitchen remodel. I am new to the area and wouldn't have known whom to ask for references. HomeAdvisor's recommendation was spot-on and very helpful.
I called 2 companies recommended by Home Advisor and 1 company recommended by my neighbors. The 2 companies from Home Advisor are larger companies and could complete my job in a more timely manner. They were also more reasonably priced. So I went with Home Genius Exteriors from Home Advisor.
Quick and efficient with many options. Will use again.
I bought a condo in Madison. The dishwasher wasn't draining. I hired through Angie. The pro said it was the pump (it could have been) but it ended up being a plugged hose in the end. I don't feel good about this experience. The pro was late, like hours & I paid $300 I don't think I needed to spend. Lessons in home ownership.
It was an easy experience and the quality was good.
Called within an hour to set up an appointment. Came out with a survey and estimate of project. Excellent follow through. Very happy with the work they did.
Water heater installation. Everything about the project went well. I received three quotes and selected the best one.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

