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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I've had different services over the course of time, this was probably one of the quickest responses I've had in awhile.
Had our main entrance steps and walkway border edging in stones fixed.
Easy to use. The contractors so far have lived up to their reputation.
Working with Angi was informative and gave us lots of good options to review so we could make an informed decision regarding the job we wanted done in our home.
Fantastic and overall a very good experience. I would highly recommend the service.
I just accessed online and this business contacted me to ask what I needed cleaned and set up an appointment. They were very courteous and personable and did a fantastic job cleaning the carpeting and area rugs in my condo!
Very effective with providing the proper contractor needed to do the job.
Excellent recommendations and follow up throughout the entire work process.
Easy and fast to secure contractors in my area. Those I requested service from provided a fast quote and followup service in just a few days. I have used HomeAdvisor for many jobs and have never been disappointed.
I got immediate response. I was lucky that the first Company was so fast and prompt to my inquiry and was out to see me in a hr. I was so impressed with Polar Bear Air I hired them right away.
Home Advisor has been a blessing to me. I have used them several times for different reasons and have had some good results with the businesses. Home Advisor has also contacted me to see what my needs are. I give them thumbs up.
First contractor didn't finish work, second didn't show up at all. Took maybe 10 phone calls and as many emails to get straight information and resolve issues regarding refunds and otherwise. Will never call again
Arrived at the schedule time. Was honest about costs up front. Friendly and knowledgeable.
Did not use this service. I found A1 on bing looking for movers near me
I was looking for drywall repair and didn't know where to start. I got on Angi and got several contacts. One didn't show up. The second booking showed up and did an excellent job.
New to the area so I reviewed feedback for recommended companies, requested quotes and believe I made a well informed decision.
I don't like Home Advisor--I will seek another referral site. The referrals they offer run the gamut from good to mediocre.
A lock smith Called me to set up the re key of my home in less than 30 minutes. I had my appointment scheduled for the next day.
Good but I didn't really want contractors whom I didn't request a bid from contacting me (a couple tried).
I'm very pleased with work done by the the contractor I selected.
I doubt I ever would have found / selected this contractor without HomeAdvisor.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

