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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Efficient! I put my info in and within minutes there was several responses which was great. I was able to make choices based on conversations and was not disappointed.
We had the inside and outside of our home painted. Communication with this company was excellent. Quality of work and efficiency was excellent. Would highly recommend and will definitely use them in the future.
Fast quote, excellent service, great work at a fair price.
Home Advisor found me an excellent Radon mitigation company called Radon Man. Very pleased with the whole project!
Excellent way to find help with a project found expert immediately
Great received a call with a hour from service tech.
Bill and his crew were great to work with. They made the process simple for me.
They Had to put in a lot of extra work because my floors were in such bad condition. What they initially thought would take a day and a half ending up being two complete days because of all the extra sanding that needed to be done. Bill did not ask for any additional money. He stuck with his original quote.
I couldn't say enough about him and his guys.
Went on Angi/home adviser to find gutter replacement professionals, and found a great company that did great work.
Mr Lyles was there exactly when he said. He did his work quickly. He was very polite and very friendly. I would recommend him to anyone. I thought the price was excellent for the service I received
I have found it difficult to get contractors through this application. Typically in the 4 or 5 projects I have searched for a pro in the last year most didn't contact me. I usually only had two or three listed to select.
Very good.
Honest. Help me here! I'm in survey hell, it's 11:30 p.m. I'm tired, but the website design won't let me out unless I write more!
It was fast and reliable. The ceiling fan was properly diagnosed. The problem was solved quickly and saved time and money.
Very good. Prompt, color-matched, and clean up. I was well pleased with this company and the installer.
Was very good and professional
The person was well informed and so they were able to answer all of my questions
Very good gave good choices from which to choose and was able to get a great company
Home Advisor submitted our information to the painter who called us, set up a time to meet with us, submitted a quote; and we read the reviews, liked what they said, and engaged him to work for us. We were very happy with his work!
I needed a reliable driveway sealing company and also wanted to compare reviews of different businesses.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

