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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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This company has helped me alot! I no longer am able to do some yard cleanup, like raking fall leaves. I was able to get a good, reliable company to do the job!
Because of HomeAdvisor my tree service found me and did a great job at a reasonable price
We were very pleased with our Fall clean up. Finding someone local was very easy and their work was outstanding.
Fast and east to navigate through the site. Great local recommendations that have great reviews. And they call to follow up to see if you found someone for the job.
Did an acceptable job but would not complete job when I pointed out area he missed
Did not know how to vet a company that does concrete surfacing. This process provided me with recommendations and reviews of dependable companies.
My experience was good, no complaints they called the day prior to ensure that the service was still needed. On instillation day the technician arrived as scheduled and completed his job in a timely fashion.
Fast and easy. Pool service companies reached out quickly to make an appt. Company i chose the owner was very professional and injad confidence right away it was a good decision
The initial contacts were helpful. I called a couple but it was beyond their scope. Had one call me (Convenient Water} and they said they were the best... and based on my experience... they were right. They were thorough... efficient... capable... friendly and focused. They completed replacing a submersible pump and all related gear, pressure sw, tank, plumbing, wiring, trenching, all updated to the latest standards, etc. in about 6-7 hours. I got tired watching them...
Great job at a great price, They were there for less than two days and finished the job when they said they would! I would definitely hire them again!
This is my first time using HomeAdvisor. I got calls from three companies in a timely manner and was very satisfied with the company I chose to do the job.
Wedsite worked smoothly: easy to understand. Tradespeople provided were eager to do the job and plentiful. All were cooperative and willing to provide a proposal, understanding hat I was shopping, not prey. Overall good experience. Thanks
Is not worthy to be part of HomeAdvisor. Of 10 jobs if you are lucky you will get 2 maybe. And those two might be two small ones. So of 10 leads is like $700 cost for it and those two small jobs will be around there two. Is the installer really earning something or just loosing his/her time? I don't recommend no one to use HomeAdvisor. You don't even know who is contacting you and how much lead cost until you accept it. The price of leads is not fair especially some customers being playing too much. If they don't want the project done they shouldn't just choose or contact you. Installer won't die if they don't get there job, but they better not make them loose their time.
Installed new wire and lights in two bedrooms, Gary was professional, and quick. He did everything I had asked him to do and delivered it in the time frame he said.
Angie is our go to app when we need repairs or projects done
Home Advisor/Angies List rips off small businesses by sending leads that they will never get and charging the business $60 when asking for a credit on these leads businesses are denied. This is ridiculous and especially in this time where businesses are struggling to hold on
Great suggestion for a handyman to help install a ceiling fan and light in a stairwell.
Easy and quick. Within one week after typing in a few information points on Angi, the job is 100% complete.
Hire this company. They did a wonderful job that wasn't easy. Windows look amazing screens look new.
He came on time and did his work in a professional way
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

