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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Info provided was accurate and very helpful. I was very confident meeting each of the companies that allow me to make my choice.
Honest price, friendly service, satisfaction with work done - the work was professional and hassel free, plus contractor was punctual
Pleasant experience overall; requests for contractors with project was prompt and treated customers in a professional manner.
Fast response, quick resolution, super friendly. Highly recommend
Get the 3 bids, at least. Lots of responses. Easy to work with
I really appreciate that they took the time to reach out to me and get specific details about what I needed so that I paid only for the job that had to be done.
Not sure what to think of it from the begging but it turned out to be a pleasant experience
They were great to work with and did quality work for a reasonable cost. I had a concern with some trim that they had a hard time getting the paint under the trim and wall, so they offered the idea to come back and use calk. Turned out great. Thank you Carlos and David!
Will definitely use again in the future. Great way to find quality help.
I googled how to move the junk from our garage. ANGI SENT BY TEXT MESSAGE SOME NAMES OF PLACES. I CALLED THEM AND THEY ANSWERED MY QUESTIONS AND I SENT PHOTOS OF WHAT NEEDED TO BE REMOVED. THEY WHERE AT MY HOUSE WITHIN THE HOUR.
Angi provided a very professional crew to cut and trim trees. It was the best decision I made to go with Angi. The previous tree companies I have used on my own did not provide good service or clean up properly, I ended up cleaning up the yard and carrying debris to the curb.
The response to our request was rapid, if anything a bit too rapid. All in all, it was helpful.
Very professional service. The service was prompt and was extremely happy with the project. It relieved a lot of stress knowing that the problem was being addressed.
Great experience with with a call back to ensure the job was completed to my satisfaction.
My experience was great. Work was done in a timely manner.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members