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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I needed help with a ton on leaves that accumulate in my yard yearly during the fall season. I looked on angi. I had multiple replies quickly. The company I hired did a great job.
It is not easy to complete a project or leave a review for the company you use! You can't contact Angi customer service or support either! Very frustrating! I should be able to delete a project or mark it completed with a simple click on a tab! I should also be able to choose the company I used to give a rating! I was only given 2 choices for rating and neither one was the company I used! Need to update your site Angi!
I only had one business call me to indicate an interest in looking at my problem.
It was successfully completes.
Recommendation made through site was a great find, a truly trustworthy contractor.
Had a slate-look roof installed on our historic home (1850) and a flat roof on the rear section of the house. Magic Roofing was a professional company to work with. Great work from start to finish! Excellent clean up!
Quality work! I recommend Cliff and his team as they do quality work.
Out of the group of contractors that contacted me thru angi only two came out to look at the job and only one followed up with a written estimate one asked for pictures witch i sent him but he never followed up. Fortunately the one that did respond turned out to be a winner. Fullard construction..
Thank you to Brad Freeman and his crew for fixing the trim on my home and replacing the roof, including my 2 car garage.
If you want a roofer who will get in touch with you, stay in touch with you, and answer all your questions throughout the whole process, than Brad is your guy.
He was the first roofer out of 4 that actually went up into my crawl space attic to check for mold damage. No one else wanted to deal with it, and he was right on top of what needed to be done as if it was no big deal.
He also had one of his carpenters come by the house to replace rotten trim before the roof went up. He even helped me figure out why the mold may have happened and how to prevent it from happening again. I had a leaky chimney and the moisture on my windows in my home were like Niagara Falls in the colder months. I had replaced the windows and put heat in the basement, so warm air could rise so the house wasn't so drafty and neither of those things helped. But once Brad and his crew installed the new roof, including knowing how to make air flow better in the attic, it helped my windows.
Yes windows should have some moisture in colder months which dries throughout the day, but like I said, it was much worse than that. And the moisture caused mold to grow in the home so I was constantly cleaning it. My son even became allergic to mold in the process So, don't bother going anywhere else, because I did my research, his estimate was where it needed to be, he was able to fix the many issues with my roof, and he was always in touch. I can't even count how many e-mails went back an forth because of all my questions. I lost count at 20. If your a single mum or just someone that doesn't know a lot about roofs, Brad can help you!
I received several several responses and setup appointments for an estimate from each.
Efficient with several choices of companies that bdo that type of work
Easy from beginning to end. Very satisfied with the information provided and the final outcome.
This company is a complete scam! I own a small painting and drywall company and I got talked into signing on with promises of being so busy I would have to turn jobs down. After not receiving any legit leads I called to cancel. When pressed, I agreed to 10 free leads as a way to keep my business. Of those 10, I might have talked to three customers and none of them wanted to start projects in the near future. All weee only looking for estimates. Then I got charged $350 for four leads that I never even talked to. This company should be prosecuted for false advertising at the very least! TOTAL SCAM! Stay away contractors.
You found the right business for me to work with - thank you
Prompt, quality references. Continued check-ins on work. Good feedback.
My microwave hood was not drawing smoke and steam. I needed someone to figure out why. The questions asked questions did not match my requirements and there was no place to type a paragraph. The robot wanted to hook me up with an HVAC duct repair place.
Home Advisor suggested a group of contractors in my ZIP code. I called and asked for their price quotes.
Free quotes from recommended professionals in your area, which allows you to compare prices of your project.
I received an outrageous quote from another Company and felt it was extremely over priced so I googled window installation and submitted my information at 9 pm to get a quote. Window and doors group responded to me immediately. They were extremely professional and sent someone the next day to take measurements. It took less than a week to order and replace the tempered glass window.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members