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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Good communication, provided several recommendation of contractors, quick response. Good follow up
Had a clogged drain that was fixed in very little time. Micah was professional and recognized the issue immediately. Fixed it quickly. Could not have gone better! Amazing response time from when I inquired and was scheduled the next day at 10am. Arrived on time. Great experience
I received several replies promptly. Each business rep was friendly and informed.
Rand did an excellent job. Highly recommended. Rand was able to overcome issues and complete a perfect installation.
We were notified we had termites when Fire Department was here for another reason. Called and got an appointment for just a few days away.
John called back with quote in less than 5 minutes. Accepted his quote, great customer service. Job completed extremely well.
Easy to find quality installation, trust worthy contractors, overall great experience.
Everything was great from start to finish. We were contacted by several companies and got a good estimate. The job was performed well and on time. High quality work.
I was on Home Advisor for 2 years as a contractor. The price for their leads is a rip off. WAY over priced. I did get a few jobs on there which is why I gave 2 stars, but their customer service is shady too. When I cancelled they left me on part of it so they could still milk money out of me and I had to call back to cancel AGAIN and explain to them by "cancel" I want to be done and off their site. They finally got it and I am now done with their overpriced shady business practices.
I was excited to give Home Advisor a try so I signed up and scheduled some ongoing house cleanings and a gutter repair. Sadly the gutter person never did show up and the house cleaner showed up for 2 of 5 scheduled appointments. Home advisor was more than happy to take the payments, however. Granted they were willing to refund but it was a hassle. I've since canceled my account.
I found a great contractor very quickly. Got the work done that day!
It was good. The crew was more than attentive. They made sure I was provided timely responses during the entire process.
Immediately received several options, all highly rated.
They gave me great company and was worthwhile. They showed up on time and were competent
Very helpful service, and I would recommend them to anyone who needs home improvement services but who doesn't know where to start
We were contacted same day we placed ad, it was scheduled for the next dat day, they arrived on-time. Would highly recommend
Gave me an idea of how much work was involved. Work
Was completed and I was pleased.
Scheduled one room carpet cleaning. Home Advisor sent a duct cleaning company which did not have carpet cleaning equipment. I'd moved furniture to prepare. Technician could not do the job, though he was apologetic and diplomatic, I still have a soiled carpet. I am angry about the inconvenience, the lack of service, and the position the tech was placed in. Will never consider calling Home Advisor again.
The representative was fully aware of her job. Very professional, very courteous. Would recommend Angi's list to anyone.
Went online, requested local tree cutting. Ask for my info. Told me someone would call and they did. Within 2 hours I had an appointment and Orlando came out and gave me ans estimate.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members