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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The communication was good and a follow up was done.
HomeAdvisor referred me to Master Heating and Air Conditioning in San Antonio for replacing a dryer vent cover on exterior composite siding. Great referral, job well done.
Good, could be better… some of the people that your site offered told me they were too far, you should have them qualified on distance to the job site…
Last Year I called HOME ADVISOR about a roof repair. They claimed to have a legit Personnel/ Company to come out and fix my issue. When the person arrives, he's not a legit company or business, just a local handyman. Home Advisor quoted me a price, around $650, which I thought was reasonable for LABOR and materials. Come to find out this price didn't include materials as they gave the impression. About $200 bucks was to be paid to the handyman and the rest to be POCKETED by Home Advisor, leaving me to buy materials for the job. So I would have paid $650 plus the cost of materials. I called several times before and gotten phoney pricing. So, to say HOME ADVISOR is not what they claimed to be. FRAUD, MISLEADING
We got a phone call quickly and had a repairman that day
Angi gives you tools to get all type of home repairs done. They do follow if if everything worked out, if not what improvement is needed.
Had a great experience and got more work completed than expected
The storm pulled the siding off the side of my house. I called several people they wanted to put up new siding or could not do a small job. These guys came right away and gave a good price. I am a senior and live on a limited income. The took this into consideration.
These are people that you can trust.
I'm so thankful for a second person who reached out to find complete method of satisfaction.
I'd prefer to keep everything via email... I get enough spam calls without surrendering my cell phone number. Otherwise, I have been pleased with Home Advisor/Angi.
Very professional and experienced. Arrived on time and recommended service that was least expensive for the job
PLEASE READ- PLEASE BEWARE
They are scam artist.
In just 2 weeks of working with angi leads and home advisor they stole $750 from me. I didn't land one job, and they robbed me of so badly that i cannot afford to pay rent this month, i have a 1 year old son and wife, heres my experience.
I was told i would not get charged for a lead unless i got the job. And that the lead will only be a few dollars. And that if i sign up and give them $100 they will give me a $500 credit.
They called me for weeks trying to get me to sign up, assured me this was the deal that i would not get charged for a lead unless i got the job.
This is the lie.
What actually happened,
I was charged for every lead i was sent, which is just information that someone is looking to get a job done near you. I talked to a few people but i never got one job.
Within 2 weeks, my credit card was charged at $650 and they refuse to refund me my money.
They did give me a $500 credit so within 2 weeks of getting just a little bit of information about jobs, they charged me $1200.
I spoke to multiple people to try to get my money back. All horrible horrible experiences. Their customer service went from "hi! We are here to help!" to "you just got scammed"
Jannette - the bussiness customer supervisor from home advisor
Avi - from home advisor
Amber from angie leads
This should never happen to anyone but you will get yours because we all love karma:-)
And to all you readers and wonders i wish you all the best in your business, i do suggest to look elsewhere.
So this is the company angi leads and home advisor - that you are considering working with.
The contractor was great - your survey, not so much.
Good response and timely call with a good timeframe for scheduling. A bit expensive for the work, but I am satisfied it got done quickly.
Quickly found great painting company when all the painters I'd used before were booked solid for months and I needed job done within a few weeks. Very pleased with recommended painting company they lived up to all the great reviews I read at Home Advisor before calling them for a quote.
Cleaned upholstery on six dining room chairs. They looked like new when completed.
A very reliable and professional. Bill had all the right tools to get the job
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members