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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Home Advisor did a nice job. Several companies responded very quicly to our inquiry. We just liked best: Junk in the Trunk. Home Advisor did an excellent job with great vendors.
Very helpful and were willing to work with me due to my budget and age
Had a repair man call me within a half hour of request. Repair was addressed and completed before noon the next day.
Noticed old sump pump sounded significantly different than before. Noticed water seemed to be rising in sump well. Called and expert determined pump was seized up and replaced same.
Gave good recommendations with enough professionals to choose from.
Did not use this service because of bad pass experience with it. Would NOT it to anyone
Good website. Well constructed. Will use it again. Good services for companies
I am pleased with my 2 jobs that we did with Monarch Home and Lawn Services. He got the right materials and made the repairs in a timely and cost-effective manner. He was polite and courteous and willing to do what was necessary to complete the list of repairs we asked him to do. He communicated what was to be done and how it was progressing, as well as a follow up to tell me the jobs were done.
Very timely calls and correspondence, great follow up to see if we'd been taken care of or hired a professional.
Since we have found the source of our water problem in the kitchen and have repaired the flashing, we will be lining up a dry wall repair shortly.
The dry wall pro found what was going on with the roof, we were required to pay $300 for that. Hoping that will go towards the kitchen ceiling repair.
Tony was quick, prompt, courteous and clean and neat. I would've liked a better price on the parts he replaced.
Sitting at computer looking for an irrigation specialist, no more than 2 minutes went by and the phone rang with Levi on the other end. Despite having to come all the way from the west Valley, he was here on time (in fact, a little early!) and did a great job. Very nice, polite and courteous young man.
Fast friendly and curtious.
Angie is convinuent and at my finger tips I will us it over and over im always on the go so nit only is it convinient its right and my finger tips and at my disposal for all my needs.
Several companies replied. I requested 3 estimates. Then chose one who's price was considerably less and I really liked the person who came out to do the estimate. This turned out to be an excellent choice all around.
WARNING: the first phone call response I got was a scam. Not Home Advisor's fault, though. Someone at one of their referred companies leaked my info to a scammer. They sounded legitimate at first on their phone response. Then alarm bells went off when they asked for my credit card information before coming out to do the job.
Absolutely great crew. Great job and I will have them back in the spring.
The site makes finding quality businesses easy. Highly recommend using app to get quotes and hire contractors in your area and support local businesses.
Started off a little rocky being a first-time user once Angie's List made contact by phone found a contractor everything went smoothly from there
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

