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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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My flowerbeds The freezer before last did a lot of damage to our shrubbery around the front inside of our home. We had dug them up but had not replaced them yet. I have been waiting for spring before I Decided to have the work done. One was great polite kept me posted on everything and explained exactly what was going to happen. Their work was completed in about one day and beautiful. The work was professionally done and I am very pleased
Robert was knowledgeable, flexible, and did a great job..
Not enough contractors interested in providing estimate of work to be done.
Very good. Great team of professional tree cutters. Very respectful. Hardworking. Very nice clean up.
Customer service and professionalism. Technician was on time, responsive and experienced. Has completed the job early than expected.
VERY GOOD WORK AND FAIR PRICE. GOOD CONTRACTOR CANDIDATES. LIKE ANYTHING ELSE, SOME ARE BETTER THAN OTHERS, SOME ARE RIDICULOUS. CHECK OUT AT LEAST 3 BEFORE HIRING.
Got more than I expected.
Arrived on schedule.
Place looks great
Always recommend quality contractors who provide good service for reasonable cost!
I started with the online questionnaire. It was thorough and helped me zero in on what i needed.
I selected a list of tree companies and called. I selected Climbing Tree Service. The did excellent work.
The processes is easy and very informative.
I plan on using this service again, when the need arises.
A great app to find workers for detailed jobs. Highly recommend.
Fast and efficient knowledgeable professional will recommend
I sent out a request for material and it was answered promptly by contractors.
The first one is best I answered a few questions and immediately got referrals. The first one turned out to be the very best one.
I like using Home Advisor I would like to see better communications between them and the Contractors. They should post who was hired and doing the job instead of 15 different Contractors calling all day long to offer the same exact services. They didn't get notification that a specific Contractor was already hired and doing the job. This is a Simple Fix that would help both the homeowners and contractors. Their's got to be a simple way for you to fix this situation.
I ended up with a company I didn't schedule with and I don't remember getting a call and scheduling with more than the one company. The company that showed up was fine. I don't know about going through Home Advisors again. If I do it wouldn't be online.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members