On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When you say you'd like someone local it would be helpful if they limited the service area. The emails and texts were too much - I was getting them from several people along with Angi and HomeAdvisor.
So far they are 2 for 2 in getting me the right person for the job
This was my first time using Home Advisor and am extremely pleased. I was extremely nervous, but we received outstanding service. Leo was a gentleman and a professional.
Performing the search using its on-line tool, I recommend HomeAdvisor as I found service providers who were quite willing to bid on the project.
This is the first time I didn't get a jacked up price. If a company wants to charge you for an estimate go somewhere else. Sometimes they will take the price off the job. That's B. S.
Great. Answered my request in less than 5 minutes. Came out in less than 30 minutes. Successfully bargained for a fair fee. The job. Was done professionally and cleanup was though.
Great service. To be invoiced. Great job of taking over with little supervision on a first time job. Eager to do the work without assistance. Will hire for regular service
I not only found a good professional, but I felt comfortable in the process. I was delighted to find that the reviews were real and the product received matched those reviews. I also appreciated Home Advisor calling to see how things were going with the project.
He was friendly, responsible and the job was well done and on time
I had a very good experience. Angi recommended two companies and one called the next day and came to look at our roof. That person did the work. The other company called several days later but by then I was dealing with the first company.
Wonderful. Professional. On Time. Detailed. Great. Will Use Again.
Do not use home advisor for leads. I worked there for a year and a half and I got fired on Monday. Do you want to know what I was fired for? For working off the clock and for using my personal cell phone to text contractors. I was 100% dedicated and cared when not many people did. All I have to say is do not trust this company. I found out what they were really doing and I stood up for what was right, and they fired me for bullcrap. #2 sales rep in the directorship. Oh yeah, they are shady.
I found this site easy to use. I hired one of the contacts on the list, and was very happy with the results.
Mr Green of Appliance Guru called immediately after I signed up for assistance and came out right away to review the job. He gave me the cost and day of return. He provided excellent customer service. I will definitely call upon him again and I highly recommend his services.
Timely, professional, reasonable price and great work
The response to my request was immediate, and I was able to find the right person at the right price for my project
The job went as well as expected. I am pleased with the results.
Easy to find project vendors that call right away. Some may not always take the job, but easy to get quotes.
Pleasant and quick. Professionally done and respectful of my home.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members