HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Pennsylvania
1 review
0 helpful votes
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Stair lift
May 4, 2022

If they sent Brad, then thank you. Brad is not pushy but very informative.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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I contacted the first contractor on the list and liked them.

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Disapointing
June 3, 2022

I had atleast 2 people do no shows. I called customer service to try to select a specific company I wanted to hire. And the operator kept referring me to the provider I had already canceled.

Date of experience: May 3, 2022
Tennessee
1 review
0 helpful votes
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Stump removal
May 3, 2022

I found it very easy to get help with my project, I asked for someone to contact me to give me a quote, had two quotes, Job was performed very professional and clean up after the work was done! I would not hesitate the next time I need help doing something to use HomeAdvisor! Thank you

Date of experience: May 3, 2022
New Mexico
1 review
0 helpful votes
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Service provided by Tony Begay
May 3, 2022

Tony was knowledgeable efficient respectful and well worth the money spent for him 2 get my fireplace in shape

Date of experience: May 3, 2022
Connecticut
1 review
0 helpful votes
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Disappointed
June 2, 2022

Initially, my c. C. was charged before speaking with roofer. They did cancel the charge. Next, the payment process did not function, and I paid the business the old fashion way with a check. Angie e-mail advised me I was challenged. Won't be using their questionable service again.

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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KITCHEN UPDATES
May 3, 2022

Fabulous experience with Schott Roofing and Construction! The workers were very knowledgeable and a delight to have in our home! We removed cabinets, replaced vent fan, installed cooktop, installed a new stainless steel sink with touchless faucet and moved the microwave off the counter to a shelf above the oven where a broken microwave had been. VERY SATISFIED! Should be rated a 10 - not a 5 - ratings don't go high enough to rate this fantastic company! THANK YOU!

Date of experience: May 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Junk Removal
May 3, 2022

Fast service, friendly driver, reasonable price. It was less than an hour. I was ready for that junk to be removed for the arrival of a new small appliance.

Date of experience: May 3, 2022
South Carolina
1 review
0 helpful votes
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Great company.
May 2, 2022

William was a gentleman and very precise with his estimate. He is a artist in his craft. William and his crew worked very hard. Great company.! Hire them, you won't be disappointed.

Date of experience: May 2, 2022
New York
1 review
0 helpful votes
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Cameras in Brentwood
May 2, 2022

I am very happy with the quick availability of this company to get my project done

Date of experience: May 2, 2022
Virginia
2 reviews
0 helpful votes
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Irrigation sys repair
June 1, 2022

I did not solicit home advisor but somehow they called me.

Date of experience: May 2, 2022
Illinois
1 review
0 helpful votes
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Awesome Advisory
May 2, 2022

Great experience all around from the website to the quick responses to the work being done. I definitely use Angi again.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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Good job
May 2, 2022

Great to know people that have a willing heart and humble spirit

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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Tree removal service
May 2, 2022

Quick. Thorough. Well priced. Pleasant and courteous team.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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After months of them calling me i signed up. The girl who sold me the product lied about what she was selling me, had me sign a paper, then disappeared.
They never gave me any services they said they would. I never used them.
They charge my credit card for $700
I get it back from my bank
So then they send it to a debt collector & add on another $300
I NEVER USED THEM. I NEVER GOT ONE JOB. I NEVER GOT ANY HELP. ANY SERVICES.
They are liars and scam artists.
I've reached out to them multiple times to tell them they don't care, they know they are scam artist so now they send me threatening emails and threaten my business and my credit.
So when you partner with homeadvsior through angi leads. You get no growth only set back form theives. I've been dealing with this for months. The amount of stress you have to go through. They are not worth it.
They scam clients as well in a different way by charging you work that you never got done. Or charging you for a worker who never showed up
You are in horrible, terrible hands with them. Save yourself i sure wish i saw one of these before i joined them.

Date of experience: May 2, 2022
Delaware
1 review
0 helpful votes
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Tree and stump removal.
May 1, 2022

Brian was there on time cut down the tree, grinded the stump and cleaned up everything. Positive experience.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Disappointed
May 31, 2022

I was recommended to use Home Advisor to repair or replace my pool liner. I canceled plans twice for them to come out. Both times they canceled and did not show up! I work all week and the weekends I plan to get things done but twice now!? I do not recommend using Home Advisor. Very disappointed!

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Not easy to navigate what requests you have and who has contacted you for them. If you use the book through Angi feature, expect to pay about 90% more than had you contacted the pro directly. Refunds are non existent and I've had to contest charges

Date of experience: April 30, 2022
Ohio
1 review
0 helpful votes
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Brandon, Chad, Aaron, and Tony were skilled and worked excellent together. I was quoted an amount which was fair for the size of my 60' Silver Maple tree. I was told the job would be finished in a day and that is exactly what happened. The Maple was towering over the roof I live under and the city lights electrical cord. It was fun watching out my windows how they took down the tree. They were safe as they synchronized their work. The team cleaned up periodically during the project. The team is far from novices and have the knowledge needed to work with the decaying tree. I am so pleased I do not have this tree in my yard as it was damaged and would have caused more damage. I most of all am thrilled I can see the sun as the tree was blocking it. I will even save my lawn as it will get the water that the tree was robbing it. In the long run doing this tree removal will save in many ways. If I could recommend this company more than highly I would. I am a very pleased customer. Thank you Angi but most of all Willenhagen's Tree Climbing & Care.

Date of experience: April 30, 2022
Georgia
1 review
0 helpful votes
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Solutions for poor water drainage
April 30, 2022

Great job. High quality, friendly, experienced, timely, economical. What more could I ask for?
He answered all of my questions. I will have him back for other work.

Date of experience: April 30, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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