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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I contacted the first contractor on the list and liked them.
I had atleast 2 people do no shows. I called customer service to try to select a specific company I wanted to hire. And the operator kept referring me to the provider I had already canceled.
I found it very easy to get help with my project, I asked for someone to contact me to give me a quote, had two quotes, Job was performed very professional and clean up after the work was done! I would not hesitate the next time I need help doing something to use HomeAdvisor! Thank you
Tony was knowledgeable efficient respectful and well worth the money spent for him 2 get my fireplace in shape
Initially, my c. C. was charged before speaking with roofer. They did cancel the charge. Next, the payment process did not function, and I paid the business the old fashion way with a check. Angie e-mail advised me I was challenged. Won't be using their questionable service again.
Fabulous experience with Schott Roofing and Construction! The workers were very knowledgeable and a delight to have in our home! We removed cabinets, replaced vent fan, installed cooktop, installed a new stainless steel sink with touchless faucet and moved the microwave off the counter to a shelf above the oven where a broken microwave had been. VERY SATISFIED! Should be rated a 10 - not a 5 - ratings don't go high enough to rate this fantastic company! THANK YOU!
Fast service, friendly driver, reasonable price. It was less than an hour. I was ready for that junk to be removed for the arrival of a new small appliance.
William was a gentleman and very precise with his estimate. He is a artist in his craft. William and his crew worked very hard. Great company.! Hire them, you won't be disappointed.
I am very happy with the quick availability of this company to get my project done
Great experience all around from the website to the quick responses to the work being done. I definitely use Angi again.
After months of them calling me i signed up. The girl who sold me the product lied about what she was selling me, had me sign a paper, then disappeared.
They never gave me any services they said they would. I never used them.
They charge my credit card for $700
I get it back from my bank
So then they send it to a debt collector & add on another $300
I NEVER USED THEM. I NEVER GOT ONE JOB. I NEVER GOT ANY HELP. ANY SERVICES.
They are liars and scam artists.
I've reached out to them multiple times to tell them they don't care, they know they are scam artist so now they send me threatening emails and threaten my business and my credit.
So when you partner with homeadvsior through angi leads. You get no growth only set back form theives. I've been dealing with this for months. The amount of stress you have to go through. They are not worth it.
They scam clients as well in a different way by charging you work that you never got done. Or charging you for a worker who never showed up
You are in horrible, terrible hands with them. Save yourself i sure wish i saw one of these before i joined them.
Brian was there on time cut down the tree, grinded the stump and cleaned up everything. Positive experience.
I was recommended to use Home Advisor to repair or replace my pool liner. I canceled plans twice for them to come out. Both times they canceled and did not show up! I work all week and the weekends I plan to get things done but twice now!? I do not recommend using Home Advisor. Very disappointed!
Not easy to navigate what requests you have and who has contacted you for them. If you use the book through Angi feature, expect to pay about 90% more than had you contacted the pro directly. Refunds are non existent and I've had to contest charges
Brandon, Chad, Aaron, and Tony were skilled and worked excellent together. I was quoted an amount which was fair for the size of my 60' Silver Maple tree. I was told the job would be finished in a day and that is exactly what happened. The Maple was towering over the roof I live under and the city lights electrical cord. It was fun watching out my windows how they took down the tree. They were safe as they synchronized their work. The team cleaned up periodically during the project. The team is far from novices and have the knowledge needed to work with the decaying tree. I am so pleased I do not have this tree in my yard as it was damaged and would have caused more damage. I most of all am thrilled I can see the sun as the tree was blocking it. I will even save my lawn as it will get the water that the tree was robbing it. In the long run doing this tree removal will save in many ways. If I could recommend this company more than highly I would. I am a very pleased customer. Thank you Angi but most of all Willenhagen's Tree Climbing & Care.
Great job. High quality, friendly, experienced, timely, economical. What more could I ask for?
He answered all of my questions. I will have him back for other work.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

