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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The experience is always easy. I fill out an information form describing the job and then I will get texts or emails from possible vendors. Then I just schedule the visits to get an estimate for the job.
Quick response in companies vying for the job. Very pleased with the job when completed.
This service is absolutely amazing and helpful. I also appreciated the frequent phone calls to urgently help me with my requests although they were excessive.
I wasn't really looking to pull the trigger on my tree job but when I got the price and the incredible job from their referral, I was impressed and pleasantly surprised. Great, great service.
This contractor was very professional, showed up exactly when he said they would, did a great job for us, we could not be any more satisfied with the job.
Went on line with my project and calls and emails came in...
Wonderful experience with the Blue Ridge Solutions septic tank service. Great communication and work ethics. AWESOME!
The reminders and follow up are fantastic. Really appreciated receiving back up referrals in the event the first referrals did not respond. On the down side, disappointed more than half of the contractors did not respond at all.
Jason the business owner, is very communicative in finding out what the customer wants, and also instructing what they may need. Timely, easy to reach, professional in many ways. I would recommend him highly. You can actually see the gears moving in his head as he assess the job.
Fixed my name in settings but did not change name on review. I wanted to have my last name removed
He was very like jump right the next day boy I was happy he was going to be little later he Tex it was all good
The owner was able to quickly assess the job and provide a quote. He provided very useful information regarding what should or should not be done and adhered to this. He arrived on the day and time scheduled and completed the service in a timely manner. I was able to review the work with him as it was ongoing. I would use his services again and highly recommend him.
I've used Angie's service in the past and always have gotten excellent contacts
Very pleased with quick completion time and options for pricing. Great explanation of what they were going to do. Very happy to see owner on job site.
It is helpful to get list and average project costs. Then you can do further research on companies.
I had a very pleasant experience. They were very helpful and did everything I asked. Bravo will use the service again.
Contractor showed up and communication was good. I looked up their contractor license on L&I webpage and they had no issues.
I was having a challenging time finding the appropriate landscaper for the specific type of job. HomeAdvisor helped me to isolate the landscapers that specialized in the work that would meet my needs. It was quick and easy, and I ended up with an excellent provider that completed the work for me.
Produced two contractors within a short period of time, both local and seemingly reliable and responsive. To me, a contractor that communicates changes is great. As everyone is busy, this helps.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

