HomeAdvisor (Powered by Angi)Reviews 8,379

I was called by a boy named John and wasted my time again! He lied about everything just to make his commission.in general, i dont know how company like this are still in business. If we hire this type of service (leads) it's because we are looking for some positive results. I was told for this thief that because I'm in busines for almost 2 decades i did not have to dispute jobs with anyone and bla bla bla. Same situation as many of peoples down below. Disappointment again

Very misleading with there prices and how HomeAdvisor actually operates. I signed on thinking that when they send me leads I only pay for them if I receive the job... VERY FAR FROM THAT! I must say your sales reps are smooth talking cons. If you are so confident in the gimmicks you are promoting and so want to see your contractors make it then a reputable company wouldnt have a problem with giving a refund if a customer was mislead. I am sending out this review hoping any other hard working people trying to make a HONEST living and not out to scam people see it and AVOID your business at all cost. But if you are looking to spend out the yang just to join these scam artist and are willing to pay out the noise for ANY LEADS then these people are who you should join... UNFORTUNATELY I ENJOY SLEEPING AT NITE KNOWING I DIDNT SCREW FOLKS OVER JUST TO EARN A BUK!

I had scheduled a repair with PJ Fitzpatrick company for a minor siding repair. They showed up and looked at the work (reinstalling one 3 foot piece of vinyl siding on the side of my house) and the first pass at a bid was $256. When I asked what that entailed since the bid was just one number, I was told a couple of nails and maybe a half hours work. When I said that seems really high, he immediately dropped the bid to $201 or a 20% reduction. Now, he is still making money on that bid but was willing to rape me if I didn't question the cost. This is a really slimy way of doing business and I could not recommend them to anyone.

They owe both the contractors and the customers an explanation. Home Advisor advertises to customers that they can simply input their info and get a free estimate. These customers are just looking to receive a free estimate but are unaware of how the entire process works. So if they don't want phone calls, too bad, they get bombarded with phone calls. And contractors get bad leads that they paid for. Not to mention how expensive each lead is. If they educated their customers, contractors would have a higher ROI and only serious customers would submit their info to receive emails and phone calls.

I was surprised to see so many people having bad reviews of Home Advisor. My husband's electrical business has had so much success because of their service. It is currently the only place we spend any money marketing and we have more business that we can handle. I am guessing people's experiences are different based on location, we are out of the San Francisco bay area. We have been very thankful for this service.
The only thing we dislike is getting credit for leads. Sometimes leads come through that we don't feel we should pay for, but they do not qualify for credit. They give credit in many situations (which is great), but we do get stuck with some bogus leads. Oh well, I guess you have to take the good with the bad. Overall the service is well worth it and has made starting up our business very successful.
We also just received our first bad review which was not founded on truth. I'm interested to see how Home Advisor will handle that.

I want to thank HomeAdvisor for responding to my review and for offering (I will be thrilled when I actually see my credit) to refund my renewal fees, already charged to me. In my previous review, it stated they did not notify me of the renewal and because I had the referrals turned off on our account, I was not aware we would be coming up on time of renewal. I am happy to see you are at least understanding and made good with us.

As stated here a million times over this service is a joke! I signed up and within 24 hours 4 garbage leads and a up front cost of around $300 then $70 within first day of crap leads.

Can't get a hold of leads to a person that I called her husband was an HVAC guy and no clue what HA even was. One lady even yelled at me and said take her off the list and she has told multiple contractors this over and over.

Called for a full refund in less than 24 hours. I was not looking to do the wait on hold for 2 hours again like I did yesterday trying to get a hold of HA again today. It was no answer yesterday, to fight with them on refunding me on junk leads. I've watched enough youtube videos of people doing that to know I wasn't going that route.

So if I were to speculate how HA works I'd say they give the leads initially to a couple of the national chain HVAC companies first. Then sell the ones that haven't been cherry picked over and over and over. My reason for saying this is that the person that I canceled with was boasting about the great national firms that use HA. I'm guessing that our company isn't a chain so we get the S*** leads.

I'll state this I had no intention on using HA as I've been in this business for over 20 years and heard horror stories. I wanted to see if what was being said was BS or real. It's real! Fortunately HA is refunding my money. IF that changes I will be back on here to flame them even more.

Spend your money somewhere where you will make money! BEWARE!

I was told when I signed up that I would receive a $100 lead credit, which was not applied. I emailed the salesman who never responded. I then called HomeAdvisor and was told that I would receive an email from the customer service rep with both the salesman and his supervisor cc'd so they could respond regarding my credit. Several days later, the credit was still not applied and I received no email or any call. I called customer service again. I was told I would be called back by a supervisor the next day. It never happened. I did get results with the last call, when I immediately asked to speak to a supervisor. All the reps were polite and personable, but that doesn't make up for company practices that are substandard. I was also told when I signed up that I would get a credit for leads where the customer never responded or due to certain other situations. In reality, I get leads where the person does not own the home (2 of the first 9 leads), where the lead clearly states that the person is "considering" a project and just wants a ball park budget (2 of 9 leads), a lead where another contractor was hired two days before we got the lead (HA told me they would not normally credit for this but "made an exception") and 2 leads where the customer never returned our call, even though I contacted them by several methods. I was told by HA that "normally" they would not credit for these leads either, because I had asked for too many credits! The salesman also never explained that the system requires you to respond through HA, even if the customer supplies direct contact information. I get that part, but two of my leads now show I didn't respond, even though I did to both of them. HA is trying to sell a product, which I get, but their lack of honesty and transparency, as well as their poor customer service are very frustrating. You also cannot figure out their fees for lead generation. Very small jobs can have very large fees, while larger jobs can have medium sized fees. There is no discernible way to compare the quality of the lead with the charged fee. At this time, 2 of our 9 leads have led to jobs, both small in nature, and we appreciate those jobs. Of the customers who we have been able to contact, 2 of 3 have hired us, and one we are still negotiating with. The salesman told us that over 80% of leads typically lead to a hire, so their numbers seem optimistic. I don't know if I will stay with this service, dealing with them over the $100 credit already cost me more than $100 in my time. Had they been a little more on top of their game, like they advise we contractors to do, I might feel more positively inclined. If my customer service and contracts looked like theirs, I'd be out of business in short order.

Hired H&D Home Repair, LLC to put roof Christmas lights Nov 23rd 2017, today is December 4 2017. I got ripped off. Paid half of $800. The owner has given me the run around. No installation or money back. Everyday has been an excuse on why he hasn't installed it. I was feed up yesterday and ask for a refund. Hes now stating he will mail me a check made out to cash. Which is a lie. I have all texts and receipt of deposit. I will report all this to the police department. I went to address of his company and he disappeared. I googled him and he's rated a F with BBB. Has another open case for $5000 he ran off with as well another for $800. I'm hoping Home Advisor whom recommended him or the police department will resolve this issue. I want my money back. He tries to talk over you when you talk and always has a reason why he hasn't done the job or can't bring back the $400 cash. He's a con. Stay far away. Less, as well this same owner owns the company Home Fix Construction, LLC, which was banned from Home Advisers. I dont know how same owner is able to come back on with different LLC. I made a formal complaint to BBB & NJ Attorney General of Consumers. He has scammed alot more people. Home Advisor has not helped me on this matter after several attempts to rectify.

This was the worst company to ever get involved in. It was a total waste of money. If you are a contractor stay away. Build your business through word of mouth. I was told that once I excepted a lead I would be charged, not the case. In less than three weeks I paid them over 650.00. They wouldn't refund my start up fee because it was over the 3 day period. If you do decide to go with them remember every time your phone rings you are charged. They charge you based on the size of the job, and they can deem that any way they want.