Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The whole hiring process was very fast. They sent some power washing experts. They were very fast and a great job. I will call sitejabber for my next job.
Do not even think about do business with Angie List & Homeadvisor. Read the following statement carefully:
"Angie List & HomeAdvisor is the same company working under the very same predatory marketing and financial practices. Their deceptive, and unlawful operations are dangerous and detrimental for Small Business Owner and consumers in general. In addition, they have in place a fraudulent large-scale payment system arranged to overcharge customer in a monthly basis, for ghost services even after months of cancellation. Do not take my word see it by yourself on the testimonios and reviews from many helpless customers that have been misled, exploited, and unfairly treated by this HomeServices online marketplace. All the complaints have one single common denominator: Rip off.
Hundreds of contractors join class-action lawsuit accusing HomeAdvisor of fraud: 6abc Action News Investigation
The lawsuit, filed by a Haverford, Pennsylvania law firm, claims HomeAdvisor's business model is defective, deceptive and fraudulent.
From roofers to carpenters, to electricians, HomeAdvisor has been a tool to grow business for home improvement contractors.
The company charges contractor's money for leads to potential customers considering projects.
I cannot stretch enough that kind of misappropriation and thievery this company does. Please, report, take action and safeguard yourself from Homeadvisor & Angie's list.
Got a few referrals for legit business. The one I picked to do the job was completely satisfactory.
Inquired about tree service and got a call immediately. The call was from the Mancia Bros Tree Service. I was very pleased with their prompt response and free estimate.
All work was done professionally and as promised. The technician worked without breaks and in a timely manner.
Very polite and hard working. He made my home look great.
Remove 2 trees and grind stumps. Trim 1 large 60 foot elm tree and 5 smaller 30 foot trees. Grind branches and leaves to mulch. Clean up lawn affected by work.
Had 2 vendors respond to my request. Was able to listen to what each had to offer me and make a choice.
Very helpful, nice people I will defiantly ask their help again. And i am recommended them to everyone i know. Good job home advisor. You are the best
Computers are central to most of our lives and when they mess up we are messed up. Now that I found GND I know that I have a resource that is going to get me out of the weeds and back on top of things in good time at a fair cost. I will be able to bask in the kindness that Gerald radiates.
I hired Art-Is-Tree to remove three huge trees, their stumps and roots from my front yard. The crew did a fabulous job! Bravo! The work team is made up of professional, ethical, hard working young men who understand the dance of team work. They worked very hard in extremely hot weather, were polite and communicative. Also, they were orderly, neat and cleaned up before leaving. I highly recommend Art-Is-Tree for your tree removal project!
Great experience. Great person who did my floors. Highly recommend American Hardwood Flooring.
Got a call back from repair guy within minutes and arrived at our house in less than an hour
After trying for several months trying to hire someone to clean weeds from my landscaping and spread mulch I called Angi's.
I found Larry's Landscape and Mowing. He had all good reviews and was certified by Angi's. I am 81 years old and have not been in this area long and I had no idea what landscapers charge. He looked over what I wanted and quoted a price of $6000 labor and material which was &1500 dollars would be supplied by me. Not knowing what other people charge I agreed. I thought this was very expensive and told him so. The work was very bad and not completed. He was to come back but has not.
I called another landscaping company and told him to give me an estimate if he were doing the work and he quoted $1000 to $1200. He said that I had been robbed
The scope of the work Gus is doing is far more then just painting cabinets. He is repairing damage and completing the work in a bath room as well as the kitchen (which a previous contractor made and then walked away from). In addition he built a new cabinet strong enough to hold a granite bar top. He is estimating he will be through in less then 3 weeks and at the speed he is working, I have every reason to believe him.
He is prompt, neat and remains in contact daily. I just wish I had hired him first.
The company sent someone to my home to measure the job. She gave me an estimate based on the product I chose, the template was created and a week later I had a new countertop.
John Driscoll is extremely professional. He always let me know exactly when he would come. He finished replacing the glass on my window within the same day as he promised and even showed me some extra tips to keep the window functioning better. John is nice, kind and friendly. He is certainly trustworthy and I will definitely hire him again if I have another window related issue in the future. I highly recommend Window MD for the professionalism, quality of work and the good price.
I received a call within an hour. Of. Setting up my project. Gentlemen came that day and completed.the work before the day was out
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

