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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very good experience. Contact was made with my service provider through HomeAdvisor.
Estimate for services was timely and a pleasure to meet Vilma. Eric's work was thorough and clean-up was great…I did not expect such a wonderful wrap up on the site. Meeting professionals like this was heartening.
They were very professional went the extra mile communicated well took photographs before and after. He told me if I need him just Call he guarantees his work. Great company to work with. I highly recommend them. Very reputable and professional
Cleaned my gutters just because they were up there. Very professional
Went online to research companies to do a gutter install. As soon as I was finished inputting my information I received inquiries from some companies selected by HomeAdvisor. They all immediately came out to make bids. I selected one of them (Premier Roofing Services) due to their low cost and professionalism. They did a great job.
HA found me a terrific guy to handle the job. Our needs were to have the entire interior of our house painted along with doors added/replaced, holes repaired, stair rail added, deck railing replaced, rotted wood and trim replaced or fixed. It was a pretty extensive list and ITS CRAFT did the job well and on time.
Mr. Vasquez was a joy to deal with. I would hire him again and recommend to everyone.
If you're a company looking to advertise and buy leads from Homeadvisor, I recommend you stay away or just flush your hard earned money down the toilet. They steal peoples Information and sell it to you, so when you call them they don't even know who you are. They also generate fake leads. If you don't believe me just Google the lawsuits against them with their own ex employees who confirmed they were generating there own fake leads and sending to companies. They use to be alright more than 5 years ago. Now it's horrible specially since Covid and all there employees have been working from home for the past 2 1/2 years. If you ask for a supervisor, you will not get a call back. Buyer beware
Very good experience. Happy with how everything turned out
Still trying to get the name of my house cleaner, scheduled to appear at my door tomorrow, August 5, at 8 am.
Can't get anyone by phone
HomeAdvisor was easy to use and they connected me with a very nice gentleman.
The response to my request was very quick. They found me a reputable crew to take care of my trees. Very friendly and helpful.
MRC Construction did a wonderful job stripping 3 layers off my roof and then reshingled. Protected my property, excellent clean up job. Polite, on time, came through with excellent work and great price. I am having them do my garage in the fall. Best ever.
I submitted a request for my project and within 1 hour, I was provided a list of painters to contact.
Excellent. I received contacts from several window washers. I contacted two of them and received bids. I selected one and was very pleased with his performance.
IMPORTANT: READ ALL available reviews. Due Diligence and BACKGROUND check on Owner/Business is recommended.
Job site abandoned unfinished. Flooring color light grey, got a VARIATION? ( it's brown) not enough ordered for job? LOST $16,000.00 for less than 1000 sq ft. Plus damage to A/C ductwork in floor. ONLY Cut ONE A/C VENT HOLE entire house! Smile and be Grateful. No license required for all jobs done by them. NO ASSETS for recovery? Gave Austin opportunity to complete job but he chose SPINNING like his name! We waited a year for him to return, now we post…
Received many qualified candidates for the job. I chose Anthony Tudisco because he was very prompt returning calls and providing information.
I googled tree removal and had 4 hits before Angi sent me a list... I went with my first gut. Tho another company showed up at my house... price was the same... Lenny called before my appt. To reschedule to a later time... glad I gave him the chance... took 1 day for his crew to show up on time ready. And they got my 5 stars
They sent me 4 recommendations and those companies were very prompt in contacting me. Best part was that all the companies followed up to make sure I was taken care of even if they didn't get the job. Very professional. I will use this service again.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

