HomeAdvisor (Powered by Angi)Reviews 8,379

I signed up with them so they can help advertise my company. I was very unclear of what they were charging me to sign up until it was too late. I called to cancel due to all the confusion since the beginning, and due to the fact I wasn't receiving any calls that were referred by them! They said I would have to talk with them over the phone to cancel and not live chat, and I never heard from them. But they suddenly decided to cancel my account and keep the money anyways, and hold
On to it Incase they ever heard back from me? After a week or so of not hearing back from them they stated that seems how it's been over a certain amount of time since my accounts been cancelled that they will only refund the partial amount. The best part is that they promise they sent me a lead, that I never received, but took money out of my account anyways! "Bill" stated that it doesn't matter if you do the job or not, they will still charge you for it. This company is a SCAM! STAY AWAY!

I used homeadvior twice. Once for roof fix and for painting my house. I found a 5 star roofer to fix the roof they did well so I posted a good review. Good right? Wrong. Then contacted a 5 star painter to paint my house. The painter was a young inexperince guy who uses people who has idea what they are doing. They painted over peeling paint, left edges unpainted, put cement on walls leaving ruff ugly texture spots. Tried to post a negative review and homeadvisor.com refused to post it. They said something like "the review did not adhear to their rules" Its my review I didnt say anything nasty just my experience above. Anyway gave them a second chance. Contacted the same roofer to replace the roof and it was an absolute nightmare months longer than told to complete, roof left open rained in house, inside collapsed, rain leaked where no leak before and lots of stain damage. Was told they would fix and they didn't. In the end roofer tried to make me pay 3k more and didn't tell me about price change until complete. I had to threaten a them with a lawyer. I went back to homeadvisor.com they AGAIN refused to post my negative review. I used angeelist to find a window replacement company and they delivered what I expected. I'm not one of those jerks that find fault in everything. I actually have a lot of patience. God knows. Trust me don't use homeadvisor.com looks like they fake the quality of the companies listed by only posted positive review.

While I'm not sure it's all Home Advisor's fault, their 3rd party contractor service provider called "HANDY" is a TOTAL SHAM and SCAM. But as long as HomeAdvisor is allowing "HANDY" to work under HomeAdvisor's umbrella, HomeAdvisor is culpable.

As a first time user of HomeAdvisor, I scheduled my lawn service through "HANDY", which FORCES you to PAY UP FRONT after selecting date, time and number of hours for the appointment.

Contractor (Handy refers to them as "Pros") never showed or contacted me.

I immediately reached out to "HANDY" and was told they could NOT refund me but that a credit would be placed on my HANDY account - AND- my 30% first-time user discount would NOT be honored for the "rescheduled" appt.

They also told me that the contractor that missed the appt would not be allowed to accept any other job requests I would make, -but- he was eligible to accept other jobs. Either this contractor is reliable OR HE IS NOT.

I called and made it very clear I wanted my $$$ RETURNED to my original form of payment within 48 hours (they wanted two weeks to get back to me) or I would pursue this vigorously; that was not an idle threat.

At the end of my 40 min call with HomeAdvisors, my $$ were refunded to my credit card.

"HANDY" is a total SHAM. STAY AWAY!

We had a 100' block walk knocked down in a storm. I contacted Home Advisers on line... 4days later, was contacted by HA, and the up selling began before even looking at the job... was told a "Home Advisers Pro", named would contact me within the hour... 5 hours later I called back and was able to speak to John, we told me he would be on my property within the hour... 3 hours later, no call, no show. I called him again, this time he asked for pictures of the damage and that he would provide me with a email to send the pics. That was 2 days ago and still no contact from John, or Home Advisers. I wouldn' t recommend this company to provide any type of service, including wiping my $#*! if I had no arms. There is not a rating on their scale for -5, but there should be.

This place is basically a giant drug dispensary. Drugs, alcohol, racism, lies, coverups, and rampant sexism and sexual harassment are the norm in this company. Managers are often times high on drugs and drooling at their desks. Women in this company are nothing more than tools and are treated as sex objects. In my time working with them, this place didn't feel like a legitimate business, but felt like a scam operation. The job is to scam millions of innocent Americans. Managers constantly encourage their sales staff to flat out lie to their customers. They encourage to use the term telesales, as if we didn't realize this is just a telemarketing company. The employees here usually talk badly about their own customers behind their backs, usually calling their customers stupid or suckers. Employees snort cocaine at their desks and trade illicit drugs in the parking lot. This company is more like straight out of The Wolf of Wall Street. I'm surprised the FBI hasn't yet raided their offices.

Worst lead generators on the market.

Competition in my industry (moving) is fierce. I respond immediately to my leads (within 1 min) and over 80% of the time, some other pro gets it first.

I'm paying $20-$30 per lead, most of which I never get a response. I've spent near $300 and got 2 jobs totaling 4hrs.

Not only are these leads overpriced, but they're also low quality. Home Advisor is clearly another group of salespeople pushing their product to maximize their profits at their service provider's, and their customer's, expense.

I'm going back to Thumbtack