HomeAdvisor (Powered by Angi)Reviews 8,379

Some company I never even heard of didn't pay a bill that was $17 and I spend $1,000 a month with HomeAdvisor. They put MY account on hold because they said my account was a sister account. I never even heard of this other company. They couldn't give me a reason why we were connected and said my name wasn't on the other account or anything. I never gave them permission to connect me to any other account as the account representative and they said it's up to HomeAdvisor to decide who's account I represent and they won't unlock my account until the other people pay their bill and I can't do anything to disconnect us. Completely irrational to lose $1,000 a month for a $17 bill that isn't even related to me.

My name is Joe Mollric
I own The Septic Surgeons, Inc in Ohio.
I have used Home Adviser for over 5 years years, and currently spend about $6000. 00
A year with them. I work in several Ohio counties, and their out reach is very effective.
I have a "not to exceed figure" per month.
While receiving credits for work that I'm not licensed to perform is time consuming, and costly, they generally agree.
They can't ask me to do something that is illegal.
They get that-most of the time.
My experience, over the years, has been profitable
If the client found me on Home Adviser, I ask them to write a review on my service.
I get really crappy leads often-price shoppers or not the home owner- That's part of doing
Business.
The best leads for me come from referrals, septic pumpers.
I pay a $100 referral fee for each and every one that turns into a paying job.

Being new to the Tampa area & needing a water heater repair I turned to Home Advisor at the suggestion of my girlfriend. Home advisor contractors are vultures. Absolutely none would provide any type of estimate over the phone. I made appointments with two. The 1st Haske plumbing cancelled. The 2nd Cass plumbing is a huge ripoff. I authorized the repair before realizing what a ripoff it was. $264 to replace 2 $10 parts in less than an hour. NEVER EVER US HOME ADVISOR!

This is the most dishonest place I have ever worked for in my entire life they will charge you per lead have the audacity to charge me 51.00 for a cutting grass that's 1000 sq ft really thats a small yard called them 24hrs before I decided to cancel they said I have 297.00 credit in my account a day later there saying I owe them 653.00 That's 953.00 I paid them to use them for 3days not to mention I paid them 300bto set up there horrible and refuse to give you your money please dont use them...

This is absolutely the worse company I have ever worked with. They will change the way they send you leads and then charge you extra money without your permission. The last straw was the new "pay online" feature. They quoted one of my jobs without my permission, charged the customers card, and supposedly scheduled the job. The next thing I know the customers calls to confirm a appointment that I had no idea was suppose to be on my schedule because no one from home advisor bothered to call and schedule it. So I had to rearrange everything to get this poor customer on my schedule because she had already paid for it. It has been over two weeks no one knows where the money is and how I am going to get paid for this job. Do not work with this company!

Extremely annoying, dishonest, and disrespectful telemarketers. They won't stop contacting me. HomeAdvisor has called me over 60 times. My phone that they keep calling is a personal phone - not a business phone - and is on the National Do Not Call list. I've asked them multiple times to not contact me ever again and to place me on their do-not-call list. According to the FTC, I am owed $40,000 per each call so that is $2,400,000 that HomeAdvisor owes me. When is HomeAdvisor going to pay up?!

I decided to give Home Advisor a try for a tv installation project that I needed help with. They paired me with a few different contractors, two of which seemed to not understand the specifics of my request, which were 1. Mounting tv on brick fireplace, and 2. Need for mounting hardware, and 3. Concealing cables. I spoke to one contractor which was a big box service, and their quote for the job was way over what I was expecting. The other 2 contractors, both of which would only communicate via text, seemed to not understand the details of the job, nor would give me an estimate as to what I was going to pay. One contractor even mentioned that he was going to have to pick up the correct bolts to complete the job, and suggested that I give him a tip.? WTF? I ended up cancelling two appointments as a result of the communication with both of these contractors and hired someone else myself. The following day, I noticed that there were 2 charges on my account 1. For services (not performed) and 2. A cancellation fee. I did get both of these reversed, but of course it takes time for the charged to be refunded, which is fine, but charging me for something that was never performed seems ridiculous. I HIGHLY RECOMMEND AVOIDING THIS COMPANY AT ALL COSTS!

Thieves! Last month spent $2880. 00 on 16 leads which we tried calling to get credits. We had people calling for storm damage who already knew which contractor they wanted they just needed additional quotes for insurance. We have also had false leads that say they need 10+ windows when they only needed 2, also TONS of no call backs or cancellations. Previously was told we could get credits after they "investigate" now the person is saying no credits because we cancelled our account this week after spending OVER $10,000.00 (!) in the last 6 months. Reported to BBB! This place needs to get SHUT DOWN!

I have had 2 shocking experiences with Home Adviser. I tried to leave negative reviews detailing my experience. I've had no issues posting positive reviews in the past, for services I have hired through the site. They will not allow me to leave a negative review, they allow positive reviews only. Will never use their site again, knowing the review system is rigged. Their positive site reviews certainly influenced me to hire these particular contractors. This is unethical, deceptive behavior. The plumbers I hired for a $6500 job demanded payment prior to job completion, hounded me daily and refused to complete the job until full payment was made. Once payment was made, they left without completing the job. I hired them in the past for small jobs without issues and left several 5 star reviews for this company, who I realize were buttering me up for a large job. I never obtained the camera proof that there was even an issue, as promised by the contractor, who refuses to answer his phone since being paid. Can't even remove the positive reviews I left for this company previously. This is the base of my brand new toilet! I'd post a video if I could, to demonstrate how the toilet bounces up and down. This is not to mention the shady floor contractors they sent my way. Will never use Home Adviser again. They have cost me thousands and still refuse to publish my honest negative reviews, only the positive reviews. Oh, and avoid L&B Plumbing and ALD flooring, both based in Nashville TN. Neither of these Home Adviser approved companies will honor their word once they have your money.

This company charges to send you an email for a lead and charge you based on what the job might be... it doesnt say what you will be charged... my husband signed up thinking he could trial the service before agreeing and was then sent 5 emails over 2 days which they are charging $611 for. These leads did not lead to jobs at all. They are tire Kickers... we wanted to cancel the day after signing up... a Saturday and because they aren't open Saturday we couldn't and they proceeded to send us emails. Charging over $100 an email... SCAM STAY FAR AWAY... I INTEND TI LODGE A COMPLAINT WITH BBB... if anyone else has had a similar experience I would love to join forces... these people ate taking advantage of hard working trades people.