HomeAdvisor (Powered by Angi)Reviews 8,379

During hurricane Irma, a small tornado dropped a tree on our house. Seven trusses were destroyed and we needed immediate tree removal before more damaged was done. We called Homeadvisor and they sent two dubious people in a beat up pickup truck. A crane would be required to remove the tree. They quoted a price of $4000 with a $2000 deposit so that they could hire someone with a crane. I called a tree service not associated with Homeadvisor, and they showed up at my house with a crane, a bucket, a bobcat, and everything else they would need to safely remove the tree. Not only did they remove the tree on my roof, they also remove another tree, cut everything up including a few large branches that had broke in the wind, and carry them all to the street for removal by FEMA. Total cost, $1500!
Obviously Homeadvisor does NOT vet its contractors. Beware of this scammers!

I went onto the homeadvisor website. They have fixed pricing for certain jobs. I clicked and scheduled to have my septic tank pumped. A service a majority of homeowners use on a regular basis. I selected a day and time (1 1/2 week away)input my credit card information and confirmed I was scheduling a septic pumping. A few days before the service was to happen I received a call from a contractor to confirm a pipe cleaning. I explained I needed a pumping not pipe cleaning. He told me sorry but he would contact homeadvisor to rectify the issue.

The day before the scheduled service I called homeadvisor to see the status. The first advisor I spoke with couldn't understand what the issue was. So I was transferred to a different advisor, shocking only spoke and understood broken English. He to couldn't understand what the issue I was having. He wouldn't stop speaking long enough for me to hardly talk. I finally had to get rude with him and demand to cancel the incorrect scheduled service and refund me.

If homeadvisor can't pay more attention to their customers needs I worry how they intend to take care of they're customers.

My home suffered over $200,000 of damages from a so called "PRO" that used Home Advisor to target consumers to defraud. This "PRO" signed a confession, but Home Advisor refuses to acknowledge my letters and phone calls requesting compensation for the damages.
Just learned CEO Chris Terrill cut a deal to purchase Angie's List and walked away with over 100 million dollars and numerous lifetime perks. Shame on you, hope your lear jet crashes on your way to your multi-million dollar estate in Nantucket.

Massively disappointed! I just determine that Home Advisor does not provide a customer the opportunity to write a review for Pro. We see plenty of reviews on pros profile but I believe the Pro gives the customer a link to write the review, otherwise the consumer cannot write a review.

I hired Frank and Johnny Home Improvement (referred to me by Home Advisor), that ripped me off. They charged my up front fee of $800 to start the job, they did a portion of the job and they did not finish the project. That was a week ago and I have not heard from them since.

If Home Advisor is protecting Pros from bad reviews, that absolutely needs to be publically known.

LAWSUIT!
I have never in my life seen such a big name company put on such a big Scam as Home Advisors... I signed up for this leads fairytale and it is the Biggest scam...
They charge my company for every lead ranging from $80-150 that we didn't even
Get a contracts on. I was mislead by their poorly trained, young adults (who was trained also to lie for the company) Then I asked for a supervisor, and she pass the phone to her friend sitting next to her. ABSOLUTELY unexceptable for a well known business.
They should have their business license revoked and BURNED!

We have been advertising with them for Over a Year. First, Everything was great and We were Very Happy. Suddenly, Everything Started going Downhill. We got Leads from people Stating that they did not go through with the process, that they had exited before hitting send. Others Stated that yes they were on the Website, and had no idea how HomeAdvisor got their information because they didn't input it. Others Stated that they input their request a week or two prior and they already had it taken care of. Most Customers Did not Respond, Even after leaving Voicemail and sending emails. When we confronted HomeAdvisor, They Stated that They Do not Store Customer Information in their system and that in order for a Lead to go through, they have to press send or submit. And every time I told them about the Many leads that are not panning out, They Would Reverse it and Literally Make Me Feel Like it was Our Fault. I did everything they told me to, and nothing was working. But as Things Kept Getting Worse and Worse, I sat down and made numbers, In One Month, We have Spent over $1,000 in Leads that we did not win and only about $250 in leads that we did. I was shook! I went ahead and confronted them, and again they came out with the same story, trying to pin it on me and trying to make me feel like it was my fault. NOT THIS TIME! And Imagine that other contractors get charged More than that For leads they do not win. And it is ridiculous that HomeAdvisor Advertises themselves as a FREE Service for the Consumer, Do ANy of them sit and think about How HomeAdvisor Makes their Money, Well I just gave you an example. And Most People are Searching on the Internet and Find home advisor, Not even serious or just looking up information. Please Stay Away From HomeAdvisor.

As a business owner that used to go with them, I can't recommend staying far away from them enough. They'll send the lead to as many companies as possible, charging each one $50, and then the only one who will get the work is the one that prices it lowest. At least homeadvisor will still manage to make hundreds of dollars though!. Businesses lose their shirts with homeadvisor and forget about getting a refund on all those references, even when it was accidentally put through to the wrong company. I've heard from several others that they had the same problem I did. DO NOT go through them. You'll regret it.

Do not do it. They rip you off and they f*** you over to not end. They're a sleazy company built on a sleazy business model. STAY AWAY. Seriously. Don't do it.

There are 2 kinds of real estate appraisers. Residential Appraisers and General Appraisers.
Because of an apparently deliberate error they list Appraiser - General and Appraiser - Real Estate. This should be Appraiser - Residential. They send Bad Leads to Residential Appraisers for Commercial properties and refuse to refund the lead fees which are very expensive for leads which are prohibited by law for residential appraisers. I warn other residential appraisers not to fall for this rip off.

Just like all the one star reviews say, They send out to at least three contractors the same customer info and in my case 75% of the customers never answered, 20% already found a contractor and the last five told me they never requested a contractor or yes they needed one---a month ago. I never NEVER, received a viable job from any contact sent to me by H. A. I set my alarm on my calendar every week to remind me to put my leads on hold during the last six months because I've heard the misery H. A. put other contractors when trying to cancel membership early. So I lasted the last six months with minimal inconvenience but still feel ripped off. I was polite when I finally cancelled two weeks prior to the end of my year but I will NEVER ever use H. A or Angies List (they are owned by H. A.)

They are absolutely horrible! If you are a contractor, STAY AWAY! YOU WILL LOSE MONEY WITH THESE MORONS! They don't adhere to the budgets you set and then tell you that budget only applies to certain types of leads so they can filter in a bunch of them that don't get accounted for and run up your balance. They were exceeding our budget by 3-4 times of what it was set at. COMPLETE RIP OFF! DO NOT USE! I WISH I COULD GIVE 0 STARS!