HomeAdvisor (Powered by Angi)Reviews 8,379

The company Home Advisor Pro and their representative are con artists! Be aware (Warning) it doesn't matter if you respond to a lead job or not, YOU WILL BE CHARGED. Who has time throughout the day to constantly check their Home Advisor Pro app to make sure that you're not being overcharged for lead jobs throughout the day. Also be aware of them just throwing any job at you, my company is into Demolition and they kept sending my Home Advisor App lead jobs that had to do with trash removal! My advise go somewhere else that really care about their customer!
Any place but Home Advisor Pro!
WJR CONSTRUCTION

We had an estimate done on our raised brick ranch for siding, the couple that came only said they were from home advisor. No other business name was given. The couple took pictures never measured said they would email the estimate whiich still has not come. He provided no information, although my husband did not ask. He felt the person should have measured or explained how he was doing so with his phone. We will not be using this company for our ptoject.

I asked for a company to make a patio. What I received was a beautiful patio with stone pavers. The company was 7th State Builders. They did such a great job on the patio that I had them do three sidewalks. Fantastic work. I talked with Chase, the owner of the company, about getting something done to make my above ground pool look more appealing. With his ideas and suggestions. And my input, he designed a beautiful deck with a Pergola in the center
My deck is 32' x 10'. I love it. Thy just completed work on the fascia board trim around my House and also added soffits. Fantastic job. They will install gutters tomorrow. Our next project is a privacy wall to
The pool. A room addition will follow in the schedule. The quality of work is unbelievable. It is the best work we have ever had done to our home. And our home is 120 years old so there has been work done over the years. The crews are polite and cleanup after every job. Chase has hired the best people for his crews. I will recommend him anytime for
Any job. Thanks Chase and Crews

This is a really bad company! I was with them for just 2 weeks (03/19/2020-04/02/2020) and quickly found out that all of the leads I received from them were wrong! The first lead was mislabeled, the second lead was bogus (not a legitimate call back number), the third lead was fake. I feel bad writing bad reviews, but WOW! This is robbery. I do not recommend HomeAdvisor to anyone, contractor or homeowner. See attached photo of a "lead" that I got. Stinking outrageous!

As a contractor that has used them for years I will be leaving this site. They are predatory towards homeowners and contractors alike. They customer service at the supervisory level is beyond infuriating. Turning the blame and issues onto the contractors. Unwanted leads coming in that we are charged for. After reaching out to them to get credit on a few leads because my company has shut down due to covid 19, I was told it was too bad and that I still had to pay for them. This was the last straw for me. The complete lack of empathy and concern for public health is astonishing and repulsive.

If you are ready to ' move forward ' on a project within your home, source a vendor yourself. Ask friends for recommendations, they are usually the best. I was ready to have a retaining wall installed weeks ago and today had to cancel my ' Home Advisor ' account due to the fact vendors ( only 2 were recommended) were quoting too high or they were a
No show' from a scheduled appointment. From the beginning of this process to today was February 25th 2020. If you do your ' homework' educating yourself from the wealth of information on the internet you can save yourself a lot of time and aggravation. My advice, source a locally family owned and operated business.

After weeks of arm twisting and 'preview leads', the rep never told me they would charge me $285 just to sign up. In my experience with their predecessor (Service Magic), the leads they offered, and charged me for were not serious. The leads had no 'skin in the game' and were a waste of time. Home Advisor (HA) says I would get 1 out of 4 leads as paying customers. HA charges me an undetermined fee for each lead. To be profitable I would have to add their fee from the other 3 'leads' to my quote to the 4th 'lead/customer', effectively charging them for all the other bogus leads.
All this works well for the 'lead' and HA, but not for the tradespeople or professionals.

I posted a project on HomeAdvisor for the repair of my carport corner brick support and repair of the carport slab. I had a quick response and I set up work to start 4 days later. They showed up on time and started immediately on the project. It did not take me long to realize that these two workers had never laid a brick in their life. They also did not have the proper equipment to break up my concrete slab. They worked 6 to 8 hours using a sledgehammer and were able to chip off enough of the slab to pour a 2-inch topping. They could not pour a smooth concrete topping. They didn't even have a level to set brickwork. After 2 feet of the brickwork, the column was 3 inches out of plumb. A 5 year old kid could have done better. I will never use HomeAdvisor again. I got them to use a string for guidance but it didn't help them. I will say they were extremely hard workers and worked almost till midnight in the pouring rain. They simply had never done any concrete or brickwork in their entire life.
They even did not know how to use a caulk gun! I would give them less than one star but not an option.

I find out 2 days after writing this review and having paid the contractor for the work HomeAdvisor has charged my credit card $1,200. That's the estimate that the web site estimated that this project would cost. Nowhere on their web site did they indicate they would change my credit card for this amount. I sent over an hour talking to HomeAdvisor on phone trying to get the charge removed with no luck. They said I should not have paid the contractor for the work. I have contacted my bank to stop the charge but I see this is going to be a challenge.
If you don't put your credit card there they will not give you an estimate. They SHOULD tell you on web site that this is NOT an estimate but an IMMEDIATE charge to your credit card. If nobody shows up to do any work you WILL STILL BE CHARGED. I told Home advisor the person who did the work was the same one they sent me a photo of before he came and he completed the work so I paid him for the amount of his REAL estimate. Now they won't credit my credit card.

I booked a job to have a 45-foot tree removed from my back yard and Home Advisor's Fixed Pricing division sent a single individual, no wood chipper, on a rainy day, so job was not done. I subsequently called back two times, to re-book with an appropriate, multi-individual group, or to have my charged credit card credited back; they failed to handle this via either call, and they just disconnected a call... No call back from them, so sharing to warn others. I will be processing a chargeback against them.

We hired a drywall/painting company to knockdown our ceilings and paint the interior of our home. They were to start with sections of the house, working from the garage, through back laundry room, kitchen lihing and dining area to the back area of our home. Instead, they jumped from room to room leaving out home a disaster. We have been living in a dusty filthy home now for a month! We told the owner when we first interviewed him for our job, that our schedules were tight but that we would be able to be on vacation in match6and if they would like we could wait. To this they replied jo that is fine we can work around it. So, they attempt to then used it as an excuse to why they could not finish in a timely manner. We then were able to open up our availability even having friends come while we were unable to be home. We gave them ample days to complete this job! Here it is now a month into it. We are having to ask everyday if we will be expecting them. We are under their time schedule and feel our job has now become a bother. The job itself is awful as well! There are drippings duwn the walls all over the house. The nails were never patched and sanded! I could go on and on I am so angry and will never use this comoany or home advisor again!

I'm a painting contractor for a little over 30 years of experience. I'm in between of having a new website developed for finding new clients. I was called by HomeAdvisor and asked if I wanted to try out their program of finding leads. Long story short, They are soo bad in finding leads, I was mislead of how they give you leads, and I have spent to this point about $500.00 with not one lead that I was able to talk to but charged for all of them. In other words, "I was ripped off"

I talked to John with Broker Post Ground Crew about doing my leaf removal for a second year... This was 1 Mar 2020, he set a appointment to do the work on 13 Mar 2020. It rained so of course he rescheduled the job for 18 Mar 2020. 18 Mar 2020 the weather was perfect but John was a no show and when I contacted him JOHN stated that his leaf truck transmission went bad and he we be here soon as possible. This is the 24th of March 2020 and I emailed John again and still no John and no reply. This is not the way the owner should run any business. Broker Post Ground Crew was great last year but this year they sucked. They must have really gone down hill and do not know how to schedule work. This is a easy 4 hour job at the most and they screwed the pooch here and myself. I do not know what happened to John and Broker Post Ground Crew but I would no longer recommend any company that can not do a simple 4 hour job in one month. Tom in Bridgeville De