HomeAdvisor (Powered by Angi)Reviews 8,379

I have service sch dukes through HomeAdvisor fixed priced. It was rescheduled at the last moment by HomeAdvisor to July 12,2020 at 11 Am. At 11:15 I called the customer service I was disconnected 2x. Approximately at 12 pm I spoke with a representative who tried to help me but unfortunately had to transfer me to fixed price CS. I was also advised there was a pending charge on my card even though service was never completed. It is 12:19 and I am still on hold. This is the worst company ever if I could I would give this company -5 ( minus 5 stars)

Three calls from Home Advisor just confirm my needs and my information. First call took approximately 45 minutes. Same questions each call. One representative confirmed she was offshore. Connection was horrible. Her English was relatively good BUT she could not understand some of my verbiage. An offshore rep should have command of the English language in the same manner a native English speaker does.
So far - horrible experience. I will see how it goes with the contractors. Not optimistic but will update my review.

I have used it for 2 years decided to cancel but when I did they said I never canceled my membership and charged me $800. I never have opened and tried to explained I'll pay for any that have opened or called but not for the ones that I haven't. I deleted my account when I had $0 balance. They screw you over you never can get ahold of anyone and they don't care about your business just about overspending you leads and apparently not canceling your account.

As a contractor, your experience with home advisor will appear to be expensive but fair, initially... Then after a few weeks, they will drop all pretense and begin stealing from you at will. You will receive 1 good lead to 7 inaccurate leads with no concern or compensation. It's a shame, because it could be a good service if managed with the slightest bit of decency. My guess is that home advisor contractors are a constantly revolving new group, as they must all quickly recognize the scam and leave. My limited ad budget is better spent elsewhere.

They ask you to pay immediately, told me someone would come Thursday. They told me they found someone and asked if I wanted their name, they said they would email me their contact info. Email comes, no contact info. I try emailing them, their service is down.
I get a hold of them tomorrow and they said they'll send someone that afternoon, "rest assured"
3 pm, I have no idea who's doing the job, they wouldn't even know what they were doing since I didn't have their contact info. Homeadvisor says they'll have to reschedule.
We reschedule it on Sunday. The operator says they'll "guarantee" someone comes then. I get finally get a call from a Handyman, they say Monday. I just got an email that said Tuesday. Still waiting.

I purchased a dishwasher from NFM and their repairmen came to my home twice and failed to install my new dishwasher due to not having a shut off valve under the sink. I had the shut off valve installed the same day and when they came back they said a drop of water was present. Later I called Home advisors and they sent out a repairman named Connor Barrlentos who inspected the valve and completed the project in a very reasonable amount of time. He inspected for leaks, there were none and I am very satisfied with his quality work.
Sincerely, Charles Evans.

I am Joan Ames, a single person, living in an old house which I called home advisor, putting my complete confidence in them. There are at least four different problems the job they did. 1) the skeleton key doesn't work on outside of door. 2) the quarter round on inside of window is not there. 3) the weather stripping is missing they took of to repair and paint, but didn't replace. 4) the leaded glass window isnt correctly completed repaired.