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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Quicker than expected, results were fabulous. Craftsman knowledgeable.
I have no complaints the company was professional and honest and did great work!
My only complaint is the lady who took my call, coughed continually and loudly. Never pulling away from phone or excusing herself. She was not very thorough in her explanations and unprofessional in my opinion.
I just didnt know where to start looking for benr cleaning. Home advisor gave me recommendations. I set up appt with one of them, everything went well after that. Will use this site again.
We have a large kitchen and dining area, that had to be updated. They were wonderful to work with on anything we wanted. We will definitely use them again,
Clyde was efficient, easy to work with, and did a fine job resodding our back yard. His estimate was very reasonable and he completed the job in record time. He also completed an extra job for us of planting privet hedge bushes in the front yard and trimming a magnolia tree for a nominal fee.
First of all I'm a new business, I sign up for Pro advisors for $288, The issue with this is they sent me roughly about nine cleaning lead, only two homeowners responded and I was still charge for every single lead they sent me nine opportunities not one of those homeowners responded they are charging people for leads and opportunities and his homeowners are not ready and not responding they just hit my bank account for $327 that's pretty much the money that I made on the two weeks that I closed he also autodebit it from my account, which I was advised by John the marketing manager I would have a choice on which account I wanted to take it out of and went to pay it. It's a huge scam on small businesses to make you think that area around here is booming with business and it's not. Jon advised me they were 63 homes in my area that needed cleaning services I received nine leads
Excellent, perfect. The workers are very skilled, very efficient, and very friendly
Looked for a person to epoxy my garage floor. Creative contacted me ASAP and I chose them after talking with the owner.
Wonderful on time and was very efficient did a fantastic job would definitely recommend this company
I've used them for years. Had great luck with plumbers. Mixed bag with furnace cleaners. Took 2 tries to get a good locksmith, but that 2nd one was really good. HA needs to distinguish specialists from handymen. (Maybe offer that as an option to include/ exclude handymen from results? When I ask for a locksmith, I want a locksmith, not a handyman.) One tried to persuade me to cancel the appointment at HA and pay him directly. I didn't use him.
Always concerned that the work is done at a fair price and professionally. Always follow up on there recommendation
Fast and simple. Got a great price and the work was excellent. Takes a lot of stress out taking care of my house
Home Advisor helped with two remodeling jobs. Both new flooring in our entire home and total kitchen remodel. They gave us several options and were very helpful in scheduling appointments!
This was a really good experience from hiring to their final clean-up. I will use them again.
Very efficient service- helped me find the right company in a matter of minutes.
The company contacted me quickly, gave a fair quote and completed the project quickly
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members