HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Illinois
1 review
3 helpful votes
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2nd Time Using HomeAdvisor
October 11, 2020

I used HomeAdvisor for the first time a couple years ago to find a good company to install a fence. That experience was great so decided to try the same approach for finding a reputable company to replace my roof. Once again, the experience was great! Using HomeAdvisor made the process of finding reputable companies and obtaining quotes stress-free and less complicated. I will continue to use this site for other home improvement projects.

Date of experience: October 11, 2020
Georgia
1 review
0 helpful votes
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Laminate countertops
October 11, 2020

Awesome! Craftsmanship at its finest.
Awesome! Craftsmanship at its finest.

Date of experience: October 11, 2020
New Jersey
1 review
0 helpful votes
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A-1 Quality Construction
October 11, 2020

My experience with A-1 Quality Construction was good. The company had a incredible response time to complete work. They were professional and proficient. For future needs I will be contacting this company.

Date of experience: October 11, 2020
Illinois
1 review
0 helpful votes
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Home help simplified
October 11, 2020

This is the third time I've turned to home advisor for help maintaining my home. I found a professional to replace dry wall when a plumber had to open up a wall; I found someone to refinish my bathtub when the porcelain was scratched. Finding a handyman that does great work is a real treasure for future projects.

Date of experience: October 11, 2020
Georgia
1 review
0 helpful votes
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The Truth
October 11, 2020

Customer Service was excellent. I was able to find a great honest company to complete job.

Date of experience: October 11, 2020
Florida
2 reviews
0 helpful votes
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Garage Ceiling Repair
October 11, 2020

Got a hold of Home Advisor and within a few seconds I was receiving calls from companies

Date of experience: October 11, 2020
Ohio
1 review
0 helpful votes
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Cut down tree.
October 11, 2020

Great experience. They were quick to contact us and we did not have to wait forever.

Date of experience: October 11, 2020
Indiana
1 review
0 helpful votes
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Needed a handyman
October 11, 2020

Found a handyman quickly & he began the same day. He worked around my schedule which helped tremendously.

Date of experience: October 10, 2020
District of Columbia
1 review
0 helpful votes
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Companies Hired through HomeAdvisor
October 11, 2020

HomeAdvisor's process to hire services is convenient and so far trustworthy. I have been very pleased for the most part with the companies I've hired through HomeAdvisor.

Date of experience: October 10, 2020
California
4 reviews
2 helpful votes
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Prompt and Reliable
October 10, 2020

I needed some minor roof and gutter repair, plus gutter screens. All of my prior/usual contractors were either too busy or not interested in a small job, so I decided to try HomeAdvisor. They quickly recommended 2 companies that were new to me and relatively new in my area, both of which appeared qualified, with similar pricing. One had slightly better customer reviews, I used tha and am satisfied.

Date of experience: October 10, 2020
Colorado
2 reviews
0 helpful votes
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Sprinkler system blow-out
October 10, 2020

Home advisor was great. I had phone calls from two contractors within minutes of posting my job. The contractor who did the work was very professional and efficient and I plan to use him again for future sprinkler system needs.

Date of experience: October 10, 2020
Arkansas
1 review
0 helpful votes
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Thorough representative
October 10, 2020

Representative was very thorough looking for appropriate contractors and brought up other services that we ended up using.

Date of experience: October 10, 2020
Texas
1 review
0 helpful votes
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I trusted the other reviews and felt safe using him.

Date of experience: October 10, 2020
Maryland
1 review
0 helpful votes
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Power wash
October 10, 2020

Did an excellent job and on time and very knowledgeable about his work

Date of experience: October 10, 2020
Massachusetts
1 review
50 helpful votes
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I Paid For This? Beware
November 9, 2020

I contracted with Home Advisor to find me a "Professional" to re-grout my shower tile; the guy was at my house for 5 hours, and all I got a horrible mess of smeared grout on all my tiles, walls, tub, soap dish, bathroom floor and down my stairs. The "Pro" told me he would be back the next day to finish the job but never showed even though he rescheduled himself. Now Home Advisor is trying to get me to pay for someone to "fix" the problem their guy created! It's a disaster, I will NEVER use them again!

Date of experience: October 10, 2020
Pennsylvania
1 review
1 helpful vote
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Hidden cost
November 9, 2020

Home advisor is okay supply me with two businesses within several days. I should have called around myself then I would have had the job done much sooner. Home advisor charges the business a $20 referral fee whether or not the consumer picks them or not. That $20 is passed onto the consumer cost. If you have no problem with money then this aspect doesn't matter.

Date of experience: October 10, 2020
Pennsylvania
1 review
0 helpful votes
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Number 1 start to finish
October 10, 2020

Easy to use and very helpful reviews. Frist time user of Home Advisor. I will be using this site to find what I need in the furture.

Date of experience: October 10, 2020
Kentucky
2 reviews
0 helpful votes
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Security cameras installation
October 9, 2020

Great experience. My installer was very knowlegable and informed. He showed up when promised, had good communication skills and built a trust with me. He did an excellent and professional job and I am very pleased with the result.

Date of experience: October 9, 2020
New York
1 review
0 helpful votes
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Quick response
October 9, 2020

It was all done on line.
No human contact. I was contacted within minutes.

Date of experience: October 9, 2020
California
1 review
0 helpful votes
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Best Recommendations
October 9, 2020

I have you Home Advisor recommendations to upgrade my garage floor and replacement of roof. The service and recommendation has worked out nicely for us.

Date of experience: October 9, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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