Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had an almost immediate response to my query. Company that responded very good. Will use again.
The guy did a wonderful job they were hard workers and got the job done I a couple days. Need to communicate with the customer more often so the customer has an idea of how long it's gonna take and what to expect
I found a great company for a reasonable price and a great service. I'll use HomeAdvisor for future projects.
Provide great companies to choose from. Any of them could hand been great for the job
I was searching for a maid service. I am selling my house and had no idea concerning the right procedure for viewing. Vilma has much experience.
I needed to have wainscoting installed in my dining room for a painting project. He was very professional and was able to quote a price that we negotiated on the spot. He came out immediately and completed the job. We definitely will contacting Calvin again for future home projects.
Excellent window repair! Quick, experienced, clean job and price is very good! No need to buy new windows!
Overall, good project with a good contractor. He did as he said he would do
For whatever my need, I go to Home Advisor and have been for years. Everyone I have hired from them has been excellent in their trade or profession; my one stop for every job.
Wonderful the referral you gave us to B&G Builders saved our backyard makeover. They listened to what we needed and have great customer service.
Very happy with the way my project turned out. Was very happy with Carlos. Thank you HomeAdvisor for finding the right person for me.
My experience was excellent I will refer this service to family and friends.
Was very pleased with the responses and offers of service.
Your service is efficient, on point, and direct. And I love that. The service I was provided was great. Thank you guys.
Effective; a prompt response was provided and secured
Couldn't have asked for more, amazing. Far exceeded any expectations I had prior to using the website.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

