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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Steve was highly professional, stayed in contact with me regarding the estimate process Steve has a wonderful personality, very friendly and funny. Answered all my questions, even when I flubbed up and we laughed about them. I enjoyed working with him very much.
Jacob did wonderful job two story power washing years of mold off my home.
I needed to clean up a tall coconut tree located in front of my house between the sidewalk and the street. Coconuts and branches were about to fall on the street and sidewalk creaming a dangerous situation. I needed to hire a person as soon as possible to clean up me tree. It was so tall that was not longer able to do it myself. I started by searching the internet. Out of many sites, Home Advisor was the most friendly and well organized site. It provided several choices in my area and had the capability to request estimates from multiple contractors simultaneously. In a matter of seconds I received text messages, e-mails and phone calls from the selected contractors. It really simplified my life. Thank you very much.
Very pleasant and professional. I would hire them again.
The young man did a very good job. He did not leave any kind of mess, thank you
John ran four new lines and installed a generator hook-up. He was very professional and worked the entire time. No riding the clock. He explained what he could do and recommended the best and least expensive option. When completed, he explained what he had done and made sure I understood. I would definitely recommend John to anyone needing electrical work done.
Snyder tree service were very professional. Returned my request in a timely manor. Mad an appointment to look at job and gave me an estimate. Set a date to do work and were on time. Did a great job. We are very pleased with their work.
I was looking for help with a rodent problem and a pop-up asked if I needed anything else. I submitted deck and fence work. Deck and fence are complete, I still have not heard anything about the original rodent issue.
Home Advisor was very helpful in our efforts to find a reliable irrigation company.
Suggestions come in quickly and someone calls quickly which is why I use the service when I need work done and there are usually several choices and price ranges for various levels of work done.
They did a great job! They were prompt, courteous and the work was excellent!
Great customer service via the phone and easy ti navigate on the computer.
Posted online and got two responses almost immediately. Both gave details and estimates and explained the process
We needed a repair to our roof quickly used home Advidor and was contacted by at least 3 companies. The next day the repair was being done and done very well.
J Boris did an excellent job, which he finished in one day. He understood exactly what repairs were needed and quoted me a fair price. I have already shared his business cards with family and friends, as well as sent them a picture of the work he performed for me.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

