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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Home Advisor has always sent me top notched contractors. This is my go to person for help.
I called some local electricians and they didn't call me back. Got on Angies list and first company I called returned my call almost immediately. Thanks!
I had a wonderful experience. Home advisor helped me get in contact with several companies that could help fix my plumbing issues.
Very quick response from several pros in the area.
Still have no show/no call back vendors and since I didn't hire them I can't submit a review. The fixed pay option is useless if they don't look at the problem first. I found two of ten companies I liked and hired. You must have them look at a project and get quote before trusting phone estimates. Things are not always like it sounds over the phone
I have hired some mediocre contractors from Home Advisor. This time Home Advisor hit a home run. The contractor I hired this time was awesome. I just put him on speed dial.
Of the several contractors listed Schuler's Tree & Brush Removal was the only company to respond. I was hoping to have at least two quotes for comparison. The service was fast. I requested info about contractors last night my project was completed by mid afternoon today.
The work crew was friendly and very professional. The quality of their workmanship was phenomenal. I was very pleased with the outcome and would recommend.
Scott was very prompt and did an very nice job. His price was good.
From start to end there was good communication of job details and execution of the work in an agreeable and timely manner.
I had a great experience with my Home Advisor project on my guest bathroom
Walking to this project knowing nothing and got a good job at a fair price.
Great they gave me detailed paper work to use when I was looking for someone.
I love using Home Advisor because I get responses right away and I can read their reviews before I hire anyone.
Quickly received professionals to get my job done!
Very happy with the company. I was able to read the reviews and compare companies.
Cannot believe I received a electrician with the highest quality of work skills! Very happy! The electricians prices were fair. The work was done correctly and in a timely manner!
I had computer problems, so they called me and I was able to connect with a roofing company quickly.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

