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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Elite Landscape Pro did a fantastic job trimming and pruning a number of large trees and removing 2 trees on my property. Thanks again Elite as my property looks beautiful!
Was able to get contact info for several professionals. No complaints or issues.
As an absentee landlord, I was pleased at well they worked with my tenant and kept me informed. They even disinfected the area and sealed all entry points.
Home Advisor received my request and linked me with a professional quickly.
Just perfect enjoy it so much I knew I was getting great service!
I was blown away at the professionalism, and quality of work that was done. I 100% recommend.
Eric and his crew did an awesome job upgrading to a new trex deck. Great guys and reliable, dependable, trustworthy. I would highly recommend them!
My information was sent to a few service providers but it was sent first to the provider that pays a higher fee not necessarily because they are the best but because they pay more money for advertising. This made me feel they're being bias and not trustworthy.
Hired and interviewed only Their contractors and picked the best one
Gabriel and his helper did an excellent job. They were always on time. They never left a mess at the end of the days work. I will gladly recommend them with A 100% rating.
A service man accidentally put a whole in my bathroom ceiling and I had to get it fixed.
Very pleased with website and my hired services. Will definitely use again.
I received contacts from vendors within an hour. An electrical technician was scheduled and appeared within three working days. The repairs were completed within one hour.
My husband and I were looking for a painter. The representative listened to my needs and recommended a contractor for the work we needed in the home. It was the best recommendation. I was given three of the top companies they recommend and was even transferred to one of the companies by the rep. The responses were quick and was able to correspond with some of the contractors via messaging. What an easy and productive process.
I really like this crew. Always kept me informed of any issues. Reasonably priced. Hope to use them again on the next project.
First person who came did terrible job.
Did not know what he was doing
Second person had many positive reviews
Did perfect job
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members