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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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It was great Pat worked my hectic schedule and did fantastic work
Very professional, comes with his own tools, detailed oriented, neat and clean, he cleaned up the whole area when he was done.
Very efficient. I received a call back the same day and had an appointment the following day which turned out well.
Great customer service and overall satisfaction. I would recommend and use this site again.
Home Advisor notified several painters and DMJ was the first one to respond. I was pleased with his offer and accepted it
Fine. However, Home Advisor had my wrong address in your database. It is 9505 Claychin Ct, Burke, VA *******
Home advisor got me in contact with a couple of electrical contractors. I was very pleased with the first one to respond "Hiram Electrical " as he was very honest, affordable send the work was perfect.
I was looking for a painter to accomplish a reasonably big job before the holidays. I had a budget I was shooting for. I was able to find EP Painting who did great job at a great price.
Homeadvisor lies to contractors that sign up and refuses to credit money for jobs charged outside of there area. As you can see from the picture they assigned 22 leads and 19! Were out of my 20 radius.
I went to home advisor thinking this was a legit site with background checks on people, etc.
I have a 3 story home and wanted a professional lighting company to come put up lights for my home and agreed to pay a fee of $246 to have an appt set up with the "Holiday Lighting Company". They told me they booked me with this company and a man reached out to me to find out what I wanted done. Spent at least 30 min on the phone discussing that he would need tall ladders, etc. Then, a completely different person shows up to my home for the job----a simple handyman with a 6 foot ladder only. Home Advisor had moved the job to a simple handyman without my consent. This is dishonest and a total waste of my time and money. DO NOT TRUST HOME ADVISOR! I will never use them again. Also, strange to pay PRIOR to a job being done.
The springs to my garage door broke and required replacement. Door rollers were replaced as well since garage was over 17 years old.
Calls were returned promptly, workers were courteous, prompt, efficient and professional
Enjoyed the professional yet personable treatment.
Great experience... much communication from HA and install contractors.
Work was done well and they stayed on budget. Would recommend them to family or friends.
Home advisor hooked us up right away because we got 4 calls from plumbers right away. That was a little awkward trying to juggle all the calls. I later noticed that I had an email with 4 names to choose from. I would rather do the calling myself. But I would use HomeAdviser again.
Initially had problems registering/requesting services. HomeAdvisor phoned me the next day and I received a call from a contractor a short time later. Only received 2 contacts. Second contact left me a message which I replied to and I never heard from him again. HomeAdvisor should weed those contractors out. I can find unreliable contractors on my own, the reason people use services like HomeAdvisor is to avoid timewasting inconsiderate contractors. We believe these companies are somewhat vetted and more trustworthy.
The company I used, Aeration Plus LA, was great and will use them again.
Very reasonably priced compared to other companies. Quick, thorough and friendly service. Highly recommend!
Provided us with a quality company that had quality service and great customer service skills. In which i really appreciated.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members