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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Excellent start to finish. Very professional. Job completed as quoted
I booked with one try. Easy to use. The professional that provided the service was excellent.
Matt cut and removed the 2 trees I needed removed. Matt told me what he was going to do for the price he quoted ahead of time. The job was started within 3 days and completed by 2 PM.
Excellent! The crew was very courteous and worked efficiently. They did a fine job of cleaning up.
Fast response from all contractors assigned. No fine print with scope of work and work completed next day.
Instantly got calls and they showed up 45 minutes later in a nice work truck clean prompt and knowledgeable!
Savings Septic Company was prompt and professional
Found quality workers and variety to pick from. They gave options right away. Think this helps keep companies honest and trust worthy knowing there is an oversight from Home advisor.
Our window treatment contractor and water softner contractor were spot on; however I cannot say the same for the others we had through Home Advisor. Excercise some due diligence before signing a contract.
Instead of just dealing with the Pro, I now get additional emails and texts from some third party scheduler? (Ohio Area code). It is a time-waster.
Also, the "flat rate" price to go direct through HomeAdvisor was extremely high. It was suggested that my job could be done for $487, but dealing with actual Pro I got it for $250.
Very good and eager to please. Brought their own cleaning products. Made sure they cleaned places that I wanted attention to. Coming back next month.
Very easy to use. I will use it again when necessary
This was my first time using HomeAdvisor. The referrals were fast. It took no time at all to find the service I was looking to hire.
Painless & productive. They were attentive to my needs & did a really Good job
It was great. Company was on time clean social distancing and knew what he was doing
The company is great. It provides an easier way to help find professional contractors for jobs and I love that I am offered more than one choice.
Easy to work with and connected me with a great service who I was pleased with.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members