Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast fair efficient and very polite. I highly recommend.
Initially had two recommended but did not hear from them. Then serene pest control called and things really moved quick. Within the hour Nick was there and dealt with the problem.
I needed companies to do siding and gutter work. I ended up hiring two separate companies. I interviewed two companies for siding and three for gutters. It gave me peace of mind that HomeAdvisor had approved them.
App needs to reflect the work flow of the process. Once a vendor is selected, that should be clearly indicated. Once selected, ONLY the vendor that got the job should be able to submit and invoice for payment.
Great professionals with people looking just for the right source to hire.
The Garage Door Dr. was very experienced, he was on time, had the necessary parts, and completed the repair in less than an hour.
It was great. I have 18 large windows and they cleaned inside and out. The windows were awesome and remain clear after a month.
I originally called ServePro and somehow ended up with Home Advisor on the line. I would suggest that this company find local businesses for people to use instaed of out of state vendors.
This was the absolute best experience ever when it comes to hiring someone for a job. He showed up on time and kept me informed. He scheduled the work and I had no worries about him showing up. Home advisor was great to connect me to this professional but I can't express enough how wonderful a job he did. We are 100% satisfied!
Eddik was detail oriented and made sure to make arrangements as convenient as possible for my schedule.
They made it very easy to find top rated painters to bid on our project, and they were all very quick to respond to our request.
Was able to find a cheap reliable tree removal company through HomeAdvisor. Happy with the website and the information it provides.
I hired web roofing who did an excellent job. The contractor that did my work was excellent and I'm so happy that I use that contractor to do my roofing job.
I was struggling to find a company to do some work for me until I gave my info to home adviser than I had companies calling me.
Two separate job through Home Advisor
Both done with ease and professionalism Both did what they promised
Got back to me right away when I asked for help. Was pleased with results.
Website was easy to use and to provide the necessary comments for the contractors we hired.
Good job in getting me somebody. You guys got right on it, and gave me a few people which I got 1 right away, and seem happy so far, will know better when the snow comes and see how it works out. Thanks
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

