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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Richard was so helpful, friendly and professional and guided our process effectively
I thought I could do it myself but quickly decided I did not have the patience or knowledge to complete the task.
HBC is a great company owned by 2 brothers and has been in business for 25 years. They were quick with a quote after they got up on the roof and took pictures so I could see all the repairs that were needed. Two days later they did the work, were on time and again sent me pictures after the repair. I would highly recommend them! ( They also were very courteous and personable which I really appreciated.
I requested quotes for several different projects. HomeAdvisor followed up on everything. Nice to know companies still value customer service, even in this crazy pandemic.
Easy to navigate, get quotes, pick the service that works best for you!
I've use this company before mostly because the contractors are Licensed and Insured and I choose them due to the good ratings that are posted.
HomeAdviser gave me the name of a few companies I could use for my project. They helped set me up with Los Tres Reyes. They came the same day, did an excellent job and I would definitely recommend them.
Hired painter from your site. Got 3 quotes. Picked last 1 & extremely pleased!
My dog destroyed 4 of my carpeted stairs. Thank goodness I had stored leftover carpet in my basement. Tony patched & replaced the carpet, you'd never know what my evil dog had done.
I saved money going through home advisor and the work was of good quality. I would recommend them to anyone and I'm very satisfied.
Couldn't get through on phone once appointment was made. My contact info shotgunned to multiple contractors
The referral was great. The first company referred to me was perfect so I hired them immediately.
Home advisor and sites like this are a very useful tool for locating and vetting home related contracting services. Highly recommended.
I received a call within 5 min. The appointment was set within a couple of days. The owner on time and professional.
We received information right away after describing the tasks needed. We were connected right away with the company we used. Everything was fast and the service was simple! (Didn't need to fill out pages and pages of questionnaires before being directed to pre-approved companies)!
In addition to installing the new exterior door, door frame & areas around the patio needed to be replaced & painted.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members