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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The pool effects had great customer service and very friendly and detailed
Straight forward in every way... crew was on task and professional throughout, completed on schedule... quality materials and workmanship
After multiple times, We have always had a good experience using Home Advisor for job needed referrals..
Professional, punctual, and courteous. We would recommend this company.
This is the second time I used home advisor and the second time it was a rip off. I hired some to mow my lawn and trim edges for 200 dollars. They did a horrible job and all home advisor was concerned about was taking the money from my debit card. This company doesn't care about it's customers. Stay far away from this site.
Several Follow up calls checking on my progress in finding a contractor.
I've used Home Depot's installation subcontractors for a long time. However, this time I used their Pro Referral service. HUGE mistake. My deck was nearly ruined and would have crashed under the weight of a hot tub. I found Dodd & Collins on HomeAdvisor and will never use Home Depot Pro Referral again.
Very helpful. Easy to use wit a lot of suggestions. I will use it again.
Angie's list recommended a company that was great!
I have used home advisor twice for finding help for my Mom, I am out of state and it is nice to have a service that guides you in areas you don't live. We hired a handyman and a cleaning company both did an outstanding job. They were on time, very pleasant and did great work.
Found a great plumber who was quick efficient and well priced.
Once again Home Advisor has found us a great person/company for our needs!
My contractor (I did not initially select them) reached out to me to give me a quote.
It was very simple I went to the site, and requested a tree contractor for my project several companies phoned, and I chose the one i was comfortable with.
Do not use Home Advisor. They are a complete rip-off to both contractors and consumers. They charge high prices for bad leads that are sold to a bunch of desperate contractors that have to battle for cheapest quote to win the job.
The customer gets a ton of phone calls to point where it becomes so annoying they quit answering the phone. The cheapest quote comes with a terrible project with all kinds of corners cut with inexperienced workers. Save yourself and DO NOT CALL HOME ADVISOR they are a rip off.
My attic Fan wouldn't function properly. Technician diagnosed capicator was bad and was built into the motor. So a new motor was installed which solved the problem. The technician
Knew what he was doing, was very professional and solved the problem in a minimum amount of time at a very reasonable cost.
I got trees removed and my sprinkler system repaired by contractors through HomeAdvisor. They were all anxious to have my business and very knowledgeable. A very easy website to navigate and connect with the contractors.
Great. This is our second time using home adviser and we have been pleased both times
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members