On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent. He took 3 TVs, 2 VCRs, a microwave, Rhomba, standing telephone, a desk and DP Rowing machine. Was in and out quickly and was prompt and was Very personable. Good experience.
Excellent referrals gave me more than one choice. Would highly recommend them to anyone!
Job was done very professionally.
Highly satisfied & would definitely recommend their services.
Home Advisor helped me find a reputable company to rebuild my deck. It was easy enough to navigate and provided great selection.
Two tree removal people were listed. I talked with both and made appointments. One of them told me no longer works Home Advisor. He stood me up. I hired the other company and got the job done.
Very positive- I should have used them a long time ago.
Have used one contractor over 1 yr ago for shower re-model, and now for patio tiles (new installation after taking out old ones.). Both were excellent, eager to please, and quality of workmanship was excellent.
I submitted a request to have someone come out and fix my furnace and received a call within 5 minutes.
Rep was very friendly and helped me find the locksmith that matched the problem
Excellent. American Dream provided the perfect solution
Quick response and follow-up on how things were going. Friendly and helpful.
Home advisors provides me access to experts that I have been very happy with. Better than Yelp to this point.
Using HomeAdvisor allowed us access to contractors we were not familiar with but trusted because of their connection to this Organization. We were rewarded by discovering a great contractors who did a really good job at a very reasonable cost
Good, Change Locks & Made new keys for me. Will use Again! We own this Two Family, & Own another House Too!
All they require is three references and they hire felons. Repeatedly I tried this service three different times and each time the person had a felony record that was recent and multiple times. They would not give me a straight answer. They said well they must not be certified and I said well how do I know the difference? I got no reply. I had them work on a job once before end it was disastrous. I was out $1500 and so I should've known better. It's actually worse not only for the customer needing services but the service providers paying for the leads
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members