HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Tennessee
1 review
0 helpful votes
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Replace rotten post
October 25, 2020

Good, once job was approved they were on site within 2 hours. Removed old rotten post, installed newly painted post. Applied another paint coat. Cleaned up site received payment and departed.

Date of experience: October 25, 2020
Texas
3 reviews
0 helpful votes
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Water heater replacement
October 25, 2020

Came home to find my water heater (about 20 years old) leaking onto my garage floor. My usual plumber could try and fit me in 4 days later. Went to Home Advisor, found Ben Franklin Plumbing and they were able to replace it that day! Fast, efficient work, following Covid safety precautions. Great experience. Went back to Home Advisor again to find fence guy!

Date of experience: October 25, 2020
North Dakota
3 reviews
0 helpful votes
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First time user
October 25, 2020

I put in the project I needed done. Home advisor showed me a contractor to check with. I did and got it done in a week. Had to wait for humidifier to come in. Overall a great experience. Not one problem.

Date of experience: October 25, 2020
New York
1 review
0 helpful votes
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The roof
October 25, 2020

My experience was genuinely great. The men were very professional.

Date of experience: October 25, 2020
Virginia
1 review
0 helpful votes
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Tree trimming service
October 25, 2020

It's a great experience every time I''m never disappointed with the service I receive.

Date of experience: October 25, 2020
Arkansas
1 review
0 helpful votes
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Deck transformation
October 25, 2020

Very happy with quality of work and cost. Nice people to work with. Attention to detail!

Date of experience: October 25, 2020
New York
2 reviews
0 helpful votes
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Home inspection
October 25, 2020

This was a good experience. Thank you for introducing CSI Home Inspection. With clients like that you'll go far.

Date of experience: October 25, 2020
Delaware
1 review
0 helpful votes
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Pest Control
October 25, 2020

Great and timely Damon called me within the hour scheduled on a Sunday

Date of experience: October 25, 2020
Florida
1 review
0 helpful votes
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Excellent jog
October 25, 2020

Got a few names from HomeAdvisor. We hired the first company

Date of experience: October 25, 2020
Germany
1 review
0 helpful votes
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Concrete Patio,
October 25, 2020

Looked for an honest place to have my patio concrete re done. The BoMak Company was everything home advisor said and more.

Date of experience: October 24, 2020
Georgia
1 review
0 helpful votes
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Lots of responses
October 25, 2020

When the pro I normally use was not available, I used Home Advisor to find another. It was an emergency project to satisfy the requirements of my HOA, which gave me only 8 business days to get it done. (They claim it's 15 days, but they count the time in the mail for their notification letter and they count weekends.) One drawback: After I hired someone, I kept getting calls, including one from a man who was quite irate--he said that there was supposed to be a notification when the job was no longer available.

Date of experience: October 24, 2020
Washington
2 reviews
0 helpful votes
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Quick response
October 25, 2020

I started to request assistance and stopped so I was surprised when Frank called. It worked out.

Date of experience: October 24, 2020
Virginia
1 review
0 helpful votes
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It's all done for you. Just search and read. Excellent service.

Date of experience: October 24, 2020
Missouri
1 review
0 helpful votes
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New roof
October 24, 2020

All great. Everything went perfect.no complaints, will highly recommend this company.

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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Finding a Tree Service
October 24, 2020

Very good options, easy to use, very efficient - except for the fact they won't let me submit the review they asked for with less than 50 characters.

Date of experience: October 24, 2020
Florida
1 review
0 helpful votes
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Clearing a storm damaged tree
October 24, 2020

The crew quickly accomplished the tree removal. I would hire this company again for another tree removal.

Date of experience: October 24, 2020
New York
1 review
0 helpful votes
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Surprised and pleased
October 24, 2020

After calling 6 or 8 plumbers from the Yellow Pages with not a single response I decided to try Home Advisor. The first call I made eas successful and the outcome was most satisfying.

Date of experience: October 24, 2020
New Jersey
1 review
0 helpful votes
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PAIENT
October 25, 2020

Today October 24,2020, i was running late for my handyman appoint with Mr. A L handyman, he paiently waited for me to come, after i got there Mr. A L got to work on my king size bed, computor desk and a little extra, putting up paper towel holder, i must shout it, EXCELLENT, EXCELLENT, EXCELLENT WORK, MR A L, I WILL RECOMMEND MR. A L AND HOME ADVISOR ANYTIME TO DO A JOB IN MY HOME, YES, PRICE EXCELLENT TOO.

Date of experience: October 24, 2020
Pennsylvania
1 review
0 helpful votes
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Simple and easy
October 24, 2020

I told them what project I needed done they got me a guy to do the job

Date of experience: October 24, 2020
Indiana
1 review
0 helpful votes
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Estimate brick tuckpoint
October 24, 2020

Called for someone to give me an estimate on this project a few months ago, couldn't seem to get anyone to do so? Must have been busy? Then finally "Hallmark" was given to me with a call from Daniel and an appointment was set, and the job was done the next day.

Date of experience: October 24, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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