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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Clayton's Lawn Care has given me the ability to enjoy my backyard again. My house was empty a year before I bought it so the grass in the backyard was never truly maintained. Unfortunately, the weeds took over. Matthew Clayton came the day after I submitted my request for service to look at the yard so he could provide me an estimate. He completed the yard work just 2 days later. Since I was at work while he completed my service, he sent me before and after photos. I was highly impressed with the job he did. He will be back in 2 weeks to service both the front and backyard.
Using Home Advisor was able to quickly find a company that I could afford to do a repair that saved my family from freezing in the middle of winter. Calling around would have taken forever and doing all the price comparisons and negotiations would have probably made me give up. I liked that I could communicate with several companies all on one app and I could see who was the best fit for the job.
I have contacted the advisors several times. Always the businesses are very prompt in returning calls.
This process was easy and fast. Requested a quote. Was contacted minutes later. Job done next day in record time. Easy process.
After storm damage that included several downed trees and lots of limbs, Green Scene came promptly with three courteous and good-humored men who worked for one and a half days to clean up the mess, carrying off about five trailer loads of wood and debris and raking the area clean. I was pleased with the job they did and with the price charged.
They sent the trade people to the wrong address. Two of the three trade companies never provided a written estimate. I wasted so much time. Additionally, Angi collected too much detailed personal information, which they sold to other vendors, and I am getting an avalanche of unsolicited offers. I had a horrible experience. Use their service with a lot of caution.
I don't know what I am reviewing here. I already gave a review for the company that did the job. What was bothersome was that only one of the 3 companies I initially selected was able to give a quote before several other companies started contacting me. I was too uninformed about the process to wait past the weekend. Maybe I was too anxious.
I got two estimates and only one was professional, showed up when he said, was a couple $100 higher than the other but he proved his word by coming when he said and doing the work as fast as possible and guaranteed his work! The other company was over an hour late, even though he was a little cheaper, he proved unreliable by not even calling to say he would be later than he said!
Lily took my call and scheduled the job to be completed on Monday afternoon between 1-3pm. The work was completed in a reasonable amount of time in a professional way. The price was fair and upfront. No surprises with extra fees. I would recommend this business to others.
White's Tree Service came to trip up trees that were hanging to the ground. They did about 5 or more trees and even went up a little higher than we originally asked for without charging any extra. They arrived on time and was finished in 1 hour. I would highly recommend them to anyone who needs tree work! The also gave us a great price!
Jeff was great knew what he was doing and very reasonable in pricing. Installed 3 ceiling fans a toilet new facet in shower, a bathroom vanity and faucet and also a curtain rod.
Nj mechanical contracting mahopac ny did a first class job price was right clean fast service i;m very pleased
I hired Mr. Gonzalez for a junk hauling job. I was extremely satisfied with his work and professionalism. I would recommend anyone in need of a junk hauling service to contact Mr. Gonzalez.
DO NOT let anyone but Green Earth Heating and Air touch and replace your air conditioner and heater. I had two other estimates from other "reputable" companies here in Fresno. They were exorbitant and liers, telling me I needed replacements when I really didn't. Lenny the owner, and Jesse, his installer, were honest, upfront, answered all my questions and concerns and helped me arrange financing. I am 85 years young and nobodies dummy. They were really an answer to prayer. Thank you Jesus, Lenny, and Jesse. God bless you always.
Excellent Landscaping company, they worked hard and efficiently. Finished our job in only one day. I will definitely hire them again for another project.
They did such an amazing job, I will defiantly call them again! I wish I would have known about them sooner.
Good resource for finding qualified professionals for work and customer service. I will use HomeAdvisor again..
If you don't want to be scammed then do NOT trust HomeAdvisor. The HomeAdvisor will NOT give you the company name so you can complain and write review.
Their experts like RAYMOND ANTHONY CARDENAS is a SCAMMER will send you their personal phone numbers and ask you do the business directly with them and ask you send money through zelle before they start the to do the job. Once you send money that's it so called experts will NEVER show up again to do the job.
When you call homeadvisor customer service all they say is they're sorry but guess what the HomeAdvisor will NOT even take those scammers off of their list. They're literally allowing their so called experts to continue their scam.
I signed up with Angi a couple weeks ago. They tell me the background check will take a day. Lie. Took two weeks. I was then told they would send me leads and if I get the job, I pay them a percentage of what I make. Sounds good. Well, I haven't taken a single lead from them because I've been laid up with broken ribs and notice this morning they've charged me over $300 for leads I never took. What's the girl tell me on the phone? "Sorry but you won't be getting any refund." I get passed and hang up. What's she do? Calls me back to tell me I still owe them another $50. They've literally done nothing for me. I'll be disputing the charges and letting EVERYONE know about their scam! Don't do business with them period!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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