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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Certainly a quick way to connect with someone for the job. And I felt comfortable with making a selection knowing it was through HomeAdvisor.
Great, I input information and had a referral call and set up within 15 minutes
Deborah was very helpful in helping me make contacts. I am always pleased when I use HA
Reputable roofing companies competing for your business from a single source.
Received 3 possible businesses for consultation. Available reviews from previous users sealed the deal on which to chose!
I was having a lot of trouble finding a contractor to repair my deck, a relatively small job as decks go. HomeAdvisor set me up with three contractors right away, as a result I selected a quality contractor and had the work done in minimum time. Fabulous!
He came in & handle his business dude is fast
Hire him hire him hire him hire him. Best I've ever seen.
Needed quotes on upgrading/insulating our sun-room to extend our usage. Home Advisor provided several contacts for local contractors. I got very quick responses from the contractors and immediate follow-up from Home Advisor to see if I'd been contacted. I am new to this area and Home Advisor was extremely helpful in providing me with information about each contractor.
My experience was very good from start to finish. Initially the first company failed to show up as scheduled. Home Advisor contacted me to see if the company showed up. I informed them they did not and did not call. Home Advisor immediately put me in contact with another company which I hired and did an excellent job. Thanks to Home Advisor for being there and taking care of business.
I was on Angie's list one day and the next- a plumber called me! He already knew what I needed! Thank you Angies list for being on top of this!
Everyone was friendly and professional. The contractor came out did an estimate on site and gave me an estimate on the job to be done.
Have used them twice and would not use them again. In the middle of a pandemic they both showed up without masks and didn't have them. The painter was the worst. Had to sand the walls and start over again. I waist of good money. The carpet cleaners did a decent job but didn't have the plastic pieces to place under the legs of furniture to prevent rust marks from the damp carpet.
Personnel very friendly and helpful. Wonderful experience
Home Adviser was aggressive at giving my name out to contractor. I would have preferred a list and to call those I wanted. I got multiple calls from contractors wanting the business.
Found really great companies to use. This website actually does what it says it does. It put you in contact with multiple folks that you can talk to and determine the best choice for your project. I came out with the absolute best companies that I will continue to move forward with.
It was so much air coming around the window and Powell & co. Replace of the trim around the window and reset the window that inch to small. Great job
I am grateful to HomeAdvisor for recommending Rising Phoenix. I don't think I would have ever heard of the company without the suggestions provided. I no sooner had submitted my request than 15 minutes later Rising Phoenix responded. I am so pleased with the work that was done. I appreciate everything the owner did to make this a pleasant experience. And the work done was phenomenal.
The company I selected from HomeAdvisor was professional and completed the work outlined in the contract on time.
Professional and kind. Educational through info to prevent further issues. I was impressed.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

