HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Kansas
1 review
0 helpful votes
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Quick response
November 6, 2020

Certainly a quick way to connect with someone for the job. And I felt comfortable with making a selection knowing it was through HomeAdvisor.

Date of experience: November 6, 2020
Florida
1 review
0 helpful votes
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Sprinkler/garden upgrade
November 6, 2020

Great, I input information and had a referral call and set up within 15 minutes

Date of experience: November 6, 2020
Florida
2 reviews
0 helpful votes
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Deborah was very helpful in helping me make contacts. I am always pleased when I use HA

Date of experience: November 6, 2020
Tennessee
1 review
0 helpful votes
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Excellent list of candidates
November 6, 2020

Reputable roofing companies competing for your business from a single source.

Date of experience: November 6, 2020
Tennessee
1 review
0 helpful votes
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Stairs renovation
November 6, 2020

Received 3 possible businesses for consultation. Available reviews from previous users sealed the deal on which to chose!

Date of experience: November 6, 2020
Colorado
1 review
0 helpful votes
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Great Response!
November 6, 2020

I was having a lot of trouble finding a contractor to repair my deck, a relatively small job as decks go. HomeAdvisor set me up with three contractors right away, as a result I selected a quality contractor and had the work done in minimum time. Fabulous!

Date of experience: November 6, 2020
New Mexico
1 review
0 helpful votes
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He is the man
November 6, 2020

He came in & handle his business dude is fast
Hire him hire him hire him hire him. Best I've ever seen.

Date of experience: November 6, 2020
Pennsylvania
1 review
0 helpful votes
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Online Contractor!
November 6, 2020

Needed quotes on upgrading/insulating our sun-room to extend our usage. Home Advisor provided several contacts for local contractors. I got very quick responses from the contractors and immediate follow-up from Home Advisor to see if I'd been contacted. I am new to this area and Home Advisor was extremely helpful in providing me with information about each contractor.

Date of experience: November 6, 2020
Nevada
2 reviews
0 helpful votes
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Home Advisor referred companies
November 6, 2020

My experience was very good from start to finish. Initially the first company failed to show up as scheduled. Home Advisor contacted me to see if the company showed up. I informed them they did not and did not call. Home Advisor immediately put me in contact with another company which I hired and did an excellent job. Thanks to Home Advisor for being there and taking care of business.

Date of experience: November 6, 2020
Florida
1 review
0 helpful votes
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Experienced plumber!
November 6, 2020

I was on Angie's list one day and the next- a plumber called me! He already knew what I needed! Thank you Angies list for being on top of this!

Date of experience: November 6, 2020
Texas
1 review
0 helpful votes
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Ms. Lewis
November 6, 2020

Everyone was friendly and professional. The contractor came out did an estimate on site and gave me an estimate on the job to be done.

Date of experience: November 6, 2020
South Carolina
1 review
0 helpful votes
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Buyer beware
December 6, 2020

Have used them twice and would not use them again. In the middle of a pandemic they both showed up without masks and didn't have them. The painter was the worst. Had to sand the walls and start over again. I waist of good money. The carpet cleaners did a decent job but didn't have the plastic pieces to place under the legs of furniture to prevent rust marks from the damp carpet.

Date of experience: November 6, 2020
Louisiana
1 review
0 helpful votes
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House cleaninf and declutting
November 6, 2020

Personnel very friendly and helpful. Wonderful experience

Date of experience: November 5, 2020
Wisconsin
1 review
0 helpful votes
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LVP Installed / Flooring Project
December 6, 2020

Home Adviser was aggressive at giving my name out to contractor. I would have preferred a list and to call those I wanted. I got multiple calls from contractors wanting the business.

Date of experience: November 5, 2020
Virginia
1 review
0 helpful votes
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First time customer great experience
November 6, 2020

Found really great companies to use. This website actually does what it says it does. It put you in contact with multiple folks that you can talk to and determine the best choice for your project. I came out with the absolute best companies that I will continue to move forward with.

Date of experience: November 5, 2020
California
1 review
0 helpful votes
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Project breaker box
November 6, 2020

It was easy and I was able to find someone quickly.

Date of experience: November 5, 2020
Pennsylvania
1 review
0 helpful votes
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Good
November 6, 2020

It was so much air coming around the window and Powell & co. Replace of the trim around the window and reset the window that inch to small. Great job

Date of experience: November 5, 2020
Texas
1 review
0 helpful votes
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Great recommendation
November 6, 2020

I am grateful to HomeAdvisor for recommending Rising Phoenix. I don't think I would have ever heard of the company without the suggestions provided. I no sooner had submitted my request than 15 minutes later Rising Phoenix responded. I am so pleased with the work that was done. I appreciate everything the owner did to make this a pleasant experience. And the work done was phenomenal.

Date of experience: November 5, 2020
Florida
1 review
0 helpful votes
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Popcorn ceiling removal
November 6, 2020

The company I selected from HomeAdvisor was professional and completed the work outlined in the contract on time.

Date of experience: November 5, 2020
Virginia
1 review
0 helpful votes
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Great job!
November 5, 2020

Professional and kind. Educational through info to prevent further issues. I was impressed.

Date of experience: November 5, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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