On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They always connect me with excellent service from local business.
Very pleased... They recommended several companies for us to choose... I will use them again...
Very good. I've used Home Advisor in the past and I have been pleased each time. I will continue to use Home Advisor for upcoming projects.
Home Advisor took the pain out of looking for contractors on our home remodel project. The contractors we ended up hiring through this website did outstanding work.
Ryan arrived at our home on time and found the problem right away. I place a call to Ryan yesterday and he responded the same afternoon and made the appointment the next day at 1300. He fixed the leak today and it has a pleasant experience dealing with a stressful situation that has caused worry because the rainy season is coming. Ryan will be at the top of my list next time a need roofing assistance.
I made the request for services and response was within minutes. It was quick, professional response and follow up.
Easy to find the professional services to submit quote for the job!
THANK YOU'HOME ADVISOR' FOR SENDING GARY DOWNS TO REDO MY PORCH. EXCELLENT WORK AND WORKER. HE REALLY TRANSFORMED MY PORCH INTO A ENJOYABLE DELIGHT... I AM SOOOOOOOO HAPPY WITH HIS WORK AND REASONABLE PRICE AND DIDN'T TAKE FOREVER TO COMPLETE. MY PORCH LOOKS AMAZING AND NOT THE SAME AT ALL. I KNOW THAT I SAID THIS BEFORE BUT I AM JUST SO HAPPY WITH HIS WORK. JUST NEEDED TO SHARE THIS WITH OTHERS BECAUSE PEOPLE NEED TO KNOW... I HAD 2 OTHER OFFERS TO DO THE PORCH BUT I HAD ALREADY TO USE HIM BEFORE HE EVEN GAVE ME A PRICE... I COULD FEEL THAT HE WAS THE RIGHT MAN FOR THIS JOB. MY HUSBAND AND I ARE PROUD OF OUR NEW PORCH... GOTTA GET SOME FURNITURE NOW Y'ALL... HAPPY HOMES TO YOU ALL... GARY, YOU DA MAN. OH YEAH, YOU DA MAN. AMANDA AND EMMETT... SORRY WE ARE NOT COMPUTER SAVVY. WOULD LOVE TO SEND PICTURES...
I only started a request through HomeAdvisor, but didn't finish it because I changed my mind. Still, I was inundated daily with calls from HomeAdvisor following up and trying to get me to purchase a service. While the response was immediate, I didn't want it as I declined to complete my request. Nevertheless, a lovely man got my number somehow, called and we scheduled the job for the very next day. It was worth the hassle to have received that contact, but the aggressive follow-up is a bit of a turn off. I will definitely think twice before I put a request through HomeAdvisor again.
Home Advisors category selection for painting does not adequately list full basement wall and ceiling painting as an option for selection of your specific application in their selection process. Home Advisor gave a minimal amount (2) contractors to contact with minimal reference data to review.
Have received numerous referrals, reached out to all. Contractors are slow to respond. Have used 2 and the results were great, pricing, end product, timing and customer service.
Professional job and knowledgeable, work was done in timely manner, clean after completing of the job. Overall great work.
We found these best handyman by searching on this site.
HomeAdvisor gave me leads for getting my project done via email. I had the opportunity to check out reviews prior to selecting a company to get an estimate from. HomeAdvisor called me a few days after this to check on the status of my project and to see if I had any problems and or questions.
This is the forth time I've used Home Advisor. Each service company I chose proved to be the right choice.
Well pleased with contractor and price! They were on time and cleaned up after. Will be recommending to all friends and family!
Very quick response to initial phone call and the company was able to come to the house the following day. Would definitely use this service again.
Found a high quality vendor among a good selection of quality companies.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members