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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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They was great got the job done in 1 day, friendly any questions I had they answered the job was clean and it works great. They only took 6 1/2 hour. I will be using them in the future and definitely will be recommending them to anyone I know needs ac work done
I received responses from furniture cleaning businesses within minutes after contacting HomeAdvisers. The business I choose was perfect for my project.
Sources for various things are very hard to find when in a new town. This worked great for me. Information provided worked. User friendly! I will be looking here for other solutions.
So far I have had a few projects that I have used home advisors pro's on. One for our drive way, and one for our electrical. We have had good experiences from those we have used, and good experiences from those we have not. When we put in a request for our projects, we typically receive phone calls with in 15 minutes of the submission.
I got two calls from contractors. Picked one. Good experience. Would use them again if needed.
I had been looking for a plumber that would show up, and put in a new shower. Couldn't find anyone, until I found Home Advisor
Ricardo does amazing work. Hire him. You won't regret it. Super professional, super nice, super personable, extremely friendly. GREAT WORK!
Workers where very plight and very honest. I only had a door put on.
Professional work completed as promised. I would hire them again.
Used home advisor several times and have been pleased with the fast response and multiple choices.
Midtown worked with my wife and I throughout the entire process for our master bathroom remodel project. Everyone on their team, from start to finish, were professional, respectful and communicated effectively to meet both our expectations and desired outcome. We got the bathroom of our dreams!
I received a call from a very nice plumber soon after my search on Home Advisor.
My Experience was great! I will hire again. The job got done perfectly.
Homeadvisor recommended someone very knowledgeable and reasonable on their price.
Plain and simple, I made an appointment to have my chimney cleaned on Nov 13, they cancelled without my knowledge and changed the date (without my knowledge). The only way I found out is because I called them to confirm my service for the day. Homeadvisor did not have the audacity to let me know that the day was changed and they changed the day to the end of the month. I took off time in my day for their service and they couldn't even reach out. Also their customer service team is a joke. I had to be redirected to 3 different people to have this problem addressed. The ONLY positive I can think of is that the wait time between the calls were quick. Very unprofessional
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

