HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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New Jersey
1 review
0 helpful votes
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Great company
November 14, 2020

They was great got the job done in 1 day, friendly any questions I had they answered the job was clean and it works great. They only took 6 1/2 hour. I will be using them in the future and definitely will be recommending them to anyone I know needs ac work done

Date of experience: November 14, 2020
California
1 review
0 helpful votes
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5 STAR Website
November 14, 2020

I received responses from furniture cleaning businesses within minutes after contacting HomeAdvisers. The business I choose was perfect for my project.

Date of experience: November 14, 2020
Texas
1 review
0 helpful votes
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How to get a Pro
November 14, 2020

One submission, one reply, but it was the one i needed.

Date of experience: November 14, 2020
Illinois
1 review
0 helpful votes
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Tree removal
November 14, 2020

Good, helpful, received several quality replies, satisfactory outcome

Date of experience: November 14, 2020
Texas
1 review
0 helpful votes
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Hard to find...
November 14, 2020

Sources for various things are very hard to find when in a new town. This worked great for me. Information provided worked. User friendly! I will be looking here for other solutions.

Date of experience: November 14, 2020
Ohio
1 review
0 helpful votes
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So far I have had a few projects that I have used home advisors pro's on. One for our drive way, and one for our electrical. We have had good experiences from those we have used, and good experiences from those we have not. When we put in a request for our projects, we typically receive phone calls with in 15 minutes of the submission.

Date of experience: November 14, 2020
Texas
2 reviews
1 helpful vote
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Metal Roof Installation
November 14, 2020

I got two calls from contractors. Picked one. Good experience. Would use them again if needed.

Date of experience: November 14, 2020
Kentucky
1 review
0 helpful votes
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Find a service
November 14, 2020

I had been looking for a plumber that would show up, and put in a new shower. Couldn't find anyone, until I found Home Advisor

Date of experience: November 13, 2020
California
1 review
0 helpful votes
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A job well done!
November 14, 2020

Ricardo does amazing work. Hire him. You won't regret it. Super professional, super nice, super personable, extremely friendly. GREAT WORK!

Date of experience: November 13, 2020
New York
1 review
0 helpful votes
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Good experience
November 13, 2020

Workers where very plight and very honest. I only had a door put on.

Date of experience: November 13, 2020
Louisiana
1 review
0 helpful votes
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Service repair
November 13, 2020

Professional work completed as promised. I would hire them again.

Date of experience: November 13, 2020
Georgia
1 review
0 helpful votes
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Very useful with good recommendations
November 13, 2020

Used home advisor several times and have been pleased with the fast response and multiple choices.

Date of experience: November 13, 2020
Illinois
1 review
0 helpful votes
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Master bathroom remodel
November 13, 2020

Midtown worked with my wife and I throughout the entire process for our master bathroom remodel project. Everyone on their team, from start to finish, were professional, respectful and communicated effectively to meet both our expectations and desired outcome. We got the bathroom of our dreams!

Date of experience: November 13, 2020
Texas
1 review
0 helpful votes
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Tile roof
November 13, 2020

Used recommended roofer. Received minutes after starting search.

Date of experience: November 13, 2020
Arizona
1 review
0 helpful votes
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Fantastic
November 13, 2020

They were here to do a job and did it well.
In and out making my rooms smell great

Date of experience: November 13, 2020
California
1 review
0 helpful votes
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Great
November 13, 2020

Great experience... chosen person contacted me promptly and came out and did an outstanding job

Date of experience: November 13, 2020
Texas
1 review
0 helpful votes
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Quick
November 13, 2020

I received a call from a very nice plumber soon after my search on Home Advisor.

Date of experience: November 13, 2020
Georgia
1 review
0 helpful votes
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Great Pro Wash Experience
November 13, 2020

My Experience was great! I will hire again. The job got done perfectly.

Date of experience: November 13, 2020
Texas
1 review
0 helpful votes
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Looking for a/c repair
November 13, 2020

Homeadvisor recommended someone very knowledgeable and reasonable on their price.

Date of experience: November 13, 2020
Georgia
1 review
0 helpful votes
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Plain and simple, I made an appointment to have my chimney cleaned on Nov 13, they cancelled without my knowledge and changed the date (without my knowledge). The only way I found out is because I called them to confirm my service for the day. Homeadvisor did not have the audacity to let me know that the day was changed and they changed the day to the end of the month. I took off time in my day for their service and they couldn't even reach out. Also their customer service team is a joke. I had to be redirected to 3 different people to have this problem addressed. The ONLY positive I can think of is that the wait time between the calls were quick. Very unprofessional

Date of experience: November 13, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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