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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Needed cabinets installed and Charlie and Johnny got it done quickly and competently. They were industrious and stayed on task until they were pleased with the outcome. They were polite, respectful and cleaned up when the project was completed.
Efficient way of quickly finding what you need and getting the job done in a satisfied manner.
Fast response, good candidates for job. Companies came to house and bid job with in 2 days
I only had one success story for many projects. I needed to hire most of my contractors elsewhere because the contractors from the site would not get back to me.
I received nothing but the best experience with Home Advisory and the contractor I hired. I will continue to use this service, very reliable, great contractors, and you won't be disappointed.
He was very pleasant. Problems finding the house did not stop him from returning later.
Was easy and ended up being pleased with the outcome
Made appointment to get ceiling painted for Saturday 10 am ET & H. A. booked it for 12 noon as they booked it as 10am MT. I canceled appointment, but contractor didn't receive notification until after they arrived to my home. Save yourself the aggravation, just deal w/the contractors directly and skip the middleman!
He was very friendly, reliable, and reasonable. He assisted with a few jobs I needed done before moving in. I was very pleased with the service he provided! I will hire him again for other jobs.
Great customer service and installation experts. Timely installation and clean up.
Hung a 75 inch Television and the technician was extremely polite knowledgeable, sensational
I requested quotes from several companies and never got any. Home advisor called to follow up with my request. When I told them nobody contacted me they had somebody contact me immediately.
Excellent Excellent professional and prompt service. I would recommend!
I used the phone book first, but went to HomeAdvisor because it was more specific and detailed. The reviews are helpful. The choice of plumber was excellent and I am very pleased with their work.
Homeadviser is great they have performed the contractor pre-review. Also venting the contractor and verification of the business/licensing. Nice service.
Good experience. Job's done to my satisfaction. Pro arrived at scheduled time. Assessed what needed to be done. And completed the project.
Easily found contractors for the specific task
Within a very brief amount of time
I can always depend on HA to suggest qualified, capable help to perform literally any kind of work i need done.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

