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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Searched for the service that I needed. A company was listed - which I requested an immediate call and that happened w/o issue.
This group of guys showed up and went at it. The prep work was a lot of the job. Paving looks incredible and the finish job was excellent. Thank you
Very good concrete work at a fair price, prompt work professional services
I was looking for someone to repair my garage door and I used Angie's List. Somehow my information went to your company. Nevertheless, I was pleased with responses I needed.
The experience was Great, fast and met my cost expectations
I found a pro I was very happy with and wuold use it again but would prefer to be able to stipulate how I want to be contacted-
I have hired two contractors via Home Advisors and both have done excellent work for a reasonable price.
I was able to get multiple quotes from recommended painters, they all were close in price. I picked the one with the highest review plus had a detailed list of the cost for each service provided. The painters were on time, finished early and cleaned up. T
We were in a bind and left with a project not even half done. We put on your site we we're looking for a drywall project to get done. We were contacted the next day. Fernando came over gave us a quote and quickly got the job done.
My experience was great and i will use it again. Thanks for the help Home advisor.
Excellent exceeded expectations. She understood the situation and did a wonderful job. I would recommend to others and for sure use her again.
The initial contacts were promising, but then Home Advisor kept calling my house and sold my Email address... Now getting 20-30 BS emails a day.
Fantastic experience - enjoyed working with an exceptional team to redo the shower tile and the floor and master closet - project looks great!
I met the Lite Guy and showed him the garage that needed electrical outlets, etc. and we set a date so our son, Mike would meet with him and oversee all the work that the Lite Guy had to do. We are seniors in our 80s and going through health challenges.
Started on Saturday morning ripped old roof off put plywood done and fixed a couple trouble spots [old house] they worked pretty fast and there one guy picking up all there trash and yard was clean up nice roof looks great
Very positive
Very professional
Very happy with completed job!
Completely remodeled the bath. Tear out all old plumbing: shower, toilet, sink. Replaced tile floor removed wall paper new drywall new vanity, new lighting. Closed up a window. Added exhaust fan and new lighting fixtures.
My request for assistance was answered promptly. The company referred was competent and courteous.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

