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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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It took over a month to get contractors to actually call back and schedule the jobs. After talking with Chris, the contractors poured in and the work was done in 2 days.
One chap ascertained the repairs needed. He ordered parts. Within 2-3 days parts arrived and the installation of said parts were scheduled. Two other chaps arrived as scheduled made the repairs and were done within an hours time.
It's not the first time I've used Home Advisor, and definitely would again. They are fast and found someone close.
Carmen with Home Advisor was gracious enough to call me to see if she could assist me with finding a company that fit my budget.
I received 2 calls immediately. Both companies were very professional.
This was my second time hiring anyone to help with home maintenance and I think the services are all reasonably priced.
Uncontrollable unresponsible leak was frustrating to say the least. I'm satisfied with the overall fix.
The service was very good. As stated, I found the service that I needed.
Our rep was friendly and very helpful. He ensured we had the bids we needed to get the job done.
Was able to get a few quotes from companies. Found a good company. The reviews were helpful
These guys are so professional, they are hardworking, never stopping until the job was done. Clean up every speck of sawdust!
Amazing job. Corrugated panels installed on patio roof. Thanks guys
Tore down a model railroad layout consisting of wooden platforms made of plywood, strip members and foam.
When it came time to do a review for my handyman Brian, the webpage kept getting an error after I check I am ready to do review and would not allow a review to be done.
Needed a small job done and Marvin was able to assist. He was quick and efficient. Great job!
I was very pleased with the service they gave me several sources to contact for the work and it turned out very well
Entirely happy with asphalt patch of my sidewalk. Only drawback was that I didn't realize I had to provide the asphalt.
That information should be provided ahead of time.
Everything done beyond our expectations. It's like we bought a new house. Overall top notch
Very fast and efficient. When ask for help they were quick to answer our needs.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

