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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have been able to find competent & professional businesses for a variety of projects through HomeAdvisor.
Tree removal service of two large pine trees and several smaller nuisance trees.
I was having trouble getting quotes for my project after contacting home advisor. Home Advisor showed interest and called the check on my projects progress. After speaking to home advisor I received responses and selected Adrian Baci. He worked did good work and got it done a really good price compared to the other pros that quoted the work. I needed this done to quickly to get a flooring project started and was able to get that accomplished.
Two businesses were recommended to us. Both seemed like they would be good, and we received a proposal from each. They both came to talk to us.
Fast response to customer requests. They have always referred me to professional, quality companies.
Job was performed as estimated and agreed and on time.
Home Advisor was extremely helpful in suggesting pros and called to help more. We were very pleased with the job done by Advanced Granite too. They were professional, on time, respectful of the property, and cleaned up after themselves.
The surprise was getting responses and having someone show up and give an estimate.
Very helpful in fining a company that met my needs.
Efficient and effective and helpful and worthwhile.
They did scraping and painting of house eaves and front door in 2 days with quality paint. Very professional.
Easy to navigate and many choices available that you can choose from
We hire a electrician from Home advisor for which we had hard time in our area. Home advisor was quick in responding and assigning a great electrician.
Very helpful great follow up, Support was awesome. Provided me with many contractors information, And I was able to find what I was looking for
Gallant owner operator checked my job details, 100 year old house, with some old and some newer additions as time passed, indoor plumbing vs. old days, he estimated the most efficient procedure. Replace older kitchen faucet, install water shut off valve at water source in basement.
I needed a kitchen faucet installed, fixing my laundry sink and the installation of two outdoor motion sensor lights. Everything was done perfectly.
Prompt and just what I needed for my project. Had him do more work based on the quality of the initial job.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

