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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Friendly, courteous, professional. They did an excellent job. I'm so happy with the job they did.
Homeadvisor provided 2 companies and one came in the next morning and completed the job.
I always received many contractors for the jobs I needed completed. Most were A rated professionals. I only had one problem with a company, which was not HomeAdvisor's fault and I have been using them for a few years.
They were fast in finding a professional for me.
I had someone lined up for the very next day at the price point I had planned for.
Very satisfied with the work that was done. They did a great job on time & clean everything
Fast response... reasonable price... good quality... easy to work with... simple
I always get prompt responses from potential contractors. Like the option to take advantage of their guaranteed prices.
Was quick efficient and successful. The workman cam out on short notice, examined the situation, got a small ladder and re-nailed the siding to the support piece and re-nailed the support bar with the siding to the outer wall of the house.
Home advisor contacted me rapidly with businesses for my current project. They also emailed back frequently to confirm I was working with a business & was pleased with them.
Very good! Came on time, got the problem solved, fixed it! Would recommend definitely!
Received several contractors who bid on project. Selected contractor based on availability, understanding of the project, cost.
Edgar and his assistant is the best around. Edgar was quick and honest! He was very efficient. He walked me through my issues and showed me what need to be done! I had a plumbing job that I thought was going to be a huge expense and he fixed it with a simple correct solution! Then I had an electrical issue. He inspected all my outlets and showed me the issues. Most-likely, he saved us from a electrical fire as many outlets was burned. His work was solid and the price was very reasonable! I no longer have to search for a handy man! I saved him on my phone!
As a homeowner you never know when things are going to break down. But when it does, it is good to have access to professionals via home advisor for break downs or planned projects.
Very good, sent multiple referrals to choose from. Comments from previous customers very helpful.
Used Home Advisor/Angie's list for my roofing project. It is confusing how it works. I wanted to initiate all the calls but I very quickly had contractors calling me. I would first like to review ratings and pick and choose who starts calling me. Although AL and HA seem very separate, they were completely linked together. Confusing.
I ended up with a quality contractor that I wouldn't have selected, so the process worked out great in the end.
I got a link on my phone from the contractor that had done work, to give a review. I clicked on the link from my phone to find where I could give a review on the home advisor website. I logged in and couldn't find anywhere to give a review. I finally called home advisor and got transferred three times to a supervisor that still could not give me any instructions on how to give a review on the app on my phone. She asked if I had access to a computer. I had to lock into home advisor from my iPad in order to give a review. I think this is kind of ridiculous, as the contractors doing work are going to send a review in a link on the phone. If it's next to impossible to find where to re-do a review from the phone app, what's the point? I would suggest that you review this and change the home advisor app on the phone to make it easier to give a review. As I stated before, even the supervisor didn't know how to do this on the phone app. She just wanted to take the review over the phone. That's a costly way of doing business.
I made one call and described what I wanted to do. Within an hour I received calls from contractors. The project was completed within two business days.
Very satisfied with the referrals of businesses & happy with choice
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members