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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I'm an early bird and started looking for some one around 430 am. I got a call from Paul within an hour and a half.
Made an appointment and he took care of my issue in the pouring rain quick.
I knew nothing about Home Adviser but I was desperate. They were responsive, honest and efficient. Very successful first experience. I will trust them in the future.
Outstanding response and efficient Plumber. Would highly recommend them to anyone.
We decided to use Home Advisor to help stimulate new leads and it has been the worst experience ever. The sales person who was so fast to help set us up has been dodging us and our questions for the last few days... We were given wrong information when joining and are very disappointed with the whole experience, even tried talking to the "higher up" about our issues and the actual hold time on the phone was 5 hours! We left a message which has a 2 day turn around time. For the contractors thinking of joining Home Advisor, keep your money and put it towards marketing elsewhere- Home Advisor is nothing short of a scam
Home Advisor has been a tremendous help in finding and recommending contractors. We have met some great workers and have been very pleased by the results I'll continue to use Home Advisor in the future for help in finding contractors I might need.
I've hired two contractors this fall which were recommended by HomeAdvisor. I have been pleasantly surprised to discover they both provided quality workmanship. Both jobs were completed to my great satisfaction for an extremely reasonable fee. I will absolutely use HomeAdvisor for all of my home project needs which I am unqualified to perform. I highly recommend anyone who owns a home do the same!
Who we hired worked very well. They did clean up very well. Hone Advisor worked very well in placing names of Company's we were to find right Company for the job. Will be using Home Advisor again.
The occasional table was bought in terrible condition, however I loved the style. Mr. Minden did the impossible and brought it back to its original condition.
Loved the recommendation. The company turned out to be top drawer folk!
Very quick response and excellent contractor. I was very satisfied.
The whole process was a breeze and very happy with the service and the outcome!
I choose Home Advisor to find a certified electrician and received several recommendation within 10 mins. I was able to hire Mr. Brown to start work within 24 hours. Home Advisor is a great source to find qualified individuals to perform repairs.
Within minutes of placing a request, I was contacted by a service provider
I received a call as soon as I submitted my needs and came to my home in less than an hour he finished quickly
After searching different sites for a contractor I finally found one who exceeded my expectations.
Within an hour of submitting our request, potential service companies had contacted us.
Reached out for help, and within minutes received the call from a professional who did a GREAT job! Highly recommend.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members