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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I'm an early bird and started looking for some one around 430 am. I got a call from Paul within an hour and a half.
Made an appointment and he took care of my issue in the pouring rain quick.
I knew nothing about Home Adviser but I was desperate. They were responsive, honest and efficient. Very successful first experience. I will trust them in the future.
Outstanding response and efficient Plumber. Would highly recommend them to anyone.
We decided to use Home Advisor to help stimulate new leads and it has been the worst experience ever. The sales person who was so fast to help set us up has been dodging us and our questions for the last few days... We were given wrong information when joining and are very disappointed with the whole experience, even tried talking to the "higher up" about our issues and the actual hold time on the phone was 5 hours! We left a message which has a 2 day turn around time. For the contractors thinking of joining Home Advisor, keep your money and put it towards marketing elsewhere- Home Advisor is nothing short of a scam
Home Advisor has been a tremendous help in finding and recommending contractors. We have met some great workers and have been very pleased by the results I'll continue to use Home Advisor in the future for help in finding contractors I might need.
I've hired two contractors this fall which were recommended by HomeAdvisor. I have been pleasantly surprised to discover they both provided quality workmanship. Both jobs were completed to my great satisfaction for an extremely reasonable fee. I will absolutely use HomeAdvisor for all of my home project needs which I am unqualified to perform. I highly recommend anyone who owns a home do the same!
Who we hired worked very well. They did clean up very well. Hone Advisor worked very well in placing names of Company's we were to find right Company for the job. Will be using Home Advisor again.
The occasional table was bought in terrible condition, however I loved the style. Mr. Minden did the impossible and brought it back to its original condition.
Loved the recommendation. The company turned out to be top drawer folk!
Very quick response and excellent contractor. I was very satisfied.
The whole process was a breeze and very happy with the service and the outcome!
I choose Home Advisor to find a certified electrician and received several recommendation within 10 mins. I was able to hire Mr. Brown to start work within 24 hours. Home Advisor is a great source to find qualified individuals to perform repairs.
Within minutes of placing a request, I was contacted by a service provider
I received a call as soon as I submitted my needs and came to my home in less than an hour he finished quickly
After searching different sites for a contractor I finally found one who exceeded my expectations.
Within an hour of submitting our request, potential service companies had contacted us.
Reached out for help, and within minutes received the call from a professional who did a GREAT job! Highly recommend.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

